Bedding sheets (no blanket or comforter) were broken and not clean. Kitchen drawers can’t be closed. Carpet had pets fur. We have a toy poodle that doesn’t shed! Sofa bed had some debris as well. When checking out, the computer system was down, so there was no staff at the front desk to help. The location was supposed to be convenient, but the surrounding roads are under construction, so we have to take detours and it was frustrating.
This is a very nice hotel and I believe it to be relatively new. Room decor was nice and the pillows were the nice comfy ones with a choice of firmness. We had a late checkin after 7:00 PM, but that was not a problem. Stanley at the desk was friendly and accommodating. He gave an air of professionalism in the way he handled his job. We chose this location after looking at reviews and because of price. The Cabot, AR location was a little closer but staying in Sherwood saved us about $30 over the price in Cabot. We got in our first room and found that the air conditioning unit was literally frozen over and while it was running, it was not cooling. Hubby made a quick trip downstairs and Stanley moved us to a new room. A minor inconvenience as I had not unpacked any luggage. I had read a review that said someone with the same issue was not given a different room, but that was not the case for us. I still love that this stay and the last stay at Holiday Inn Express both had small Keurig coffee makers in the room with K-cups. Before bed I made myself a cup of tea. There was plenty of coffee and tea K-cups but there was only one packet with sugar, creamer and coffee stirrers. I also like that they still use plastic liners in their garbage cans. Much more sanitary than not using them. The one thing that I usually use is the dirty clothes bag in the closet but that was missing. A minor inconvenience. Breakfast was the usual fair of cereal, muffins, bagels and warm (or should have been) food of scrambled eggs, sausage, bacon, premade omelets and potatoes. They had just put out fresh bacon so it was hot and good. But, nothing else was hot or really even warm. I felt the warmer and it felt hot but I suspect that maybe no water was put in the bottom. But that is only a guess. I’m not a complainer, so I did not mention it to the breakfast hostess. A plus was the automatic pancake maker that made small pancakes in one minute at the push of a button. Coffee was good. Their new cinnamon rolls are delicious. Overall this was a good stay but would have been great with hot food, adequate coffee condiments and a laundry bag. Still a good value for the price.
The staff earned all 5 stars. From the jump, Destiny & Bobbie helped me with reservations for me and my family. Chef Ray and Cali were so attentive to making sure breakfast was good. Then Jessica (oh Jessica) who made my evenings so much better with just the right cocktail to help me unwind. The entire staff was AMAZING!
Stayed here for four nights. The hotel is near the freeway and behind a Wal-Mart. This is a nicely managed hotel that is clean and roomy. Check in was quick and easy. The staff at the hotel are very professional and helpful. The lobby and rooms were kept clean. Our room was a studio that had a small living room with a decent size TV and a separate bedroom with a small TV. The room was clean and equipped with a microwave and small refrigerator. There was plenty of counter space in the bathroom and a combination tub/shower. We did not run out of hot water, but the water pressure was weak. The room was quiet. The breakfast was average and typical for this class of hotel. We would stay here again if visiting the area again.
とても良い
99 reviews
4.4/5
1泊あたり
15,832円
より
空室を検索
ナショナル空港周辺のホテルを全て表示
リトルロックのおすすめホテル
全て表示
過去2ヶ月間で最も予約数の多いホテルはこちら
No.1
3.9/5
95件の口コミ
ホリデイ イン リトル ロック エアポート カンファレンス センター IHG ホテル
リトルロック | ナショナル空港より1.84KM
"Good Location"
日付を選択して価格を表示
No.2
2.9/5
99件の口コミ
モーテル 6 リトル ロック アーカンソー- エアポート
リトルロック | ナショナル空港より1.8KM
"Good Location"
日付を選択して価格を表示
No.3
4.2/5
77件の口コミ
ホリデイ イン プレジデンシャル リトル ロック ダウンタウン IHG ホテル
リトルロック | ナショナル空港より4.04KM
"Good Location"
日付を選択して価格を表示
No.4
3.7/5
99件の口コミ
ホリデイ イン エクスプレス リトル ロック エアポート IHG ホテル
リトルロック | ナショナル空港より1.7KM
"Good Location"
日付を選択して価格を表示
No.5
4.2/5
76件の口コミ
AC ホテル バイ マリオット リトル ロック ダウンタウン
リトルロック | ナショナル空港より4.89KM
"Good Location"
日付を選択して価格を表示
No.6
4.3/5
95件の口コミ
Residence Inn Little Rock Downtown
リトルロック | ナショナル空港より4.35KM
"Good Location"
日付を選択して価格を表示
No.7
4.3/5
96件の口コミ
ホームウッド スイーツ バイ ヒルトン ロック ダウンタウン
リトルロック | ナショナル空港より4.35KM
"Good Location"
日付を選択して価格を表示
No.8
4.5/5
34件の口コミ
リトル ロック ファイアハウス ミュージアム & ホステル
リトルロック | ナショナル空港より4.23KM
"Good Location"
日付を選択して価格を表示
リトルロックホテルの口コミ・レビュー
全て表示
実際に宿泊した会員様の評価を参考し、あなたにぴったりの一軒を見つけましょう
4.6/5
素晴らしい
We only stayed here for one night recently. I’ll start by saying that the hotel has a great location. It feels safe. We checked in via app with no issues. Prior to checking in, Clarence stayed in touch with us and even made a courtesy call. I can appreciate that. The hotel’s decor was very nice and the layout of the suite was very nice. It has great space. Traveling as a family, we need space. Upon entering the room though, we noticed multiple stains on the couch. We had an appointment immediately after check-in so I wasn’t able to complete my full inspection. When we returned, we wanted to go straight to bed. We had a double room so I did a quick check over one bed and the other I didn’t inspect so well. In the middle of the night, we noticed stains on the second bed. The stains were on the pillows too. It looked like hair dye but who knows. There’s no way the cleaning staff could have missed these stains. Very disappointing. The room was showing signs of wear and tear, but not too bad to complain about. I will say that the front desk staff was nice and accommodating. My main concerns about hotels are safety and cleanliness. It’s the oversight of the cleanliness of the bed that impacted the rating. Would I stay here again, not sure. It may not be my first choice, but I can’t say that it wouldn’t happen.
PPatty EThis is the most magnificent hotel I have ever had the pleasure of staying at! The property itself is gorgeous, our large room was perfect, and the bed was so very comfortable with the most fluffy pillows! We ate at the Capital Grill and while the portions were rather small, it did leave room for dessert which was delicious. Breakfast in the One Eleven restaurant was superb both mornings. We were able to watch the 4th of July fireworks from the porch of the hotel. A great experience! Compared to similar priced hotels, the Capital Hotel was head and shoulders above and exceeded my expectations both in comfort and value. You have to stay here if in Little Rock! I know I will again.
Highly recommend! Kudos to the staff and management. This stay ticked all the ”EXCELLENT” boxes. Room is clean and well-equipped. Parking lot is clean and has good lighting at night. Bed is comfortable. HVAC works as it should. Decent complimentary breakfast with HOT coffee, hot breakfast sandwiches, make-you-own waffles, etc. Room has an above average kitchenette. I did not need that on this trip, but will keep it in mind for leisure trips. Also pet friendly -- big plus! -- and the hotel common areas are spotless despite the presence of some big, friendly dogs. EVERY staff interaction was positive. Special thanks to Kelvin who went above and beyond to help me resolve an issue with printing to the guest printer when my laptop was uncooperative. Could not be more pleased. What a contrast to the last hotel. I checked out in Rogers, AR, on Friday morning and drove down to Little Rock for the final two nights of this marathon business trip. Worked late last night and was so very happy to return to a cool and comfortable hotel room with the bed made and towels replaced. I am well rested, had a good breakfast, and ready to drive six hours home. Thank you, Home2Suites!
It was a wonderful stay. They have a very welcoming and helpful staff. The hotel is conveniently located. The airport is very close by with an airport shuttle to the hotel. It is always wonderful to not have to rent a car or to call an Uber. Thank you Stella for all your help!
ゲゲストA bit out-dated but clean, friendly staff, location was very close to what I needed, but too close to everything else! Breakfast eggs were lacking but the biscuits were good! I liked that you could actually open the windows!
I recommend staying in a room that faces out the front of the bulding, you get waymore traffic and hospital/ambulance noise on the back side.