Clean room with complimentary coffee and tea. Location is great just few minutes walk to centre, different restaurants and pubs outside. Great location. Breakfast not that bad. But just few selection from english breakfast, cereals and muffins. Juices and coffee. They are generous on shampoo, conditioner and body lotion just bring your own toothbrush and toothpaste as they don’t provide. comfy bed but it’s not soundproof. Im sleeping and suddenly i heard in other room they are making out. And the woman moan so loud that my sleep disturbed for a few minutes. My advice is go out and have lots of walks so when you got back to hotel you’re knackered and sleep well so you won’t hear any noise LOL. 😂
friendly and accomodating staff.
For me this was excellent value for money to stay on a match day. The room was huge and I do like the old traditional look of the rooms with a huge bathroom along with substantial tea and coffee facilities. It is right in the city centre and although I couldn't check in early they were able to store my luggage securely while I wanderd around the great city
perfect location and they have all the amenities that is suitable for long stay or family stay. kudos to the team who are very helpful and passionate to make your stay a memorable one.
When we arrived the outside looked a little bit disappointing, don’t be put off! The staff were very pleasant and helpful, nothing was too much trouble. Our apartment was spacious, clean and comfortable with a spacious bathroom and lovely shower. Everything was in there you would need. We normally wouldn’t stay in this type of room but it made a lovely change to have the space and comfort. We were five minutes walk from the bars, restaurants and cafes in Albert Dock and about a ten minute walk from Liverpool One. Nice and close to everything but the apartment was very peaceful. We enjoyed our stay in Liverpool and hopefully will be back and definitely stay here again. Also close to the M&S and AO arenas, perfect if you’re attending an event here. Ample parking very close. Thanks to all the staff for making our stay so enjoyable. Next time we will bring Aynsley some oatcakes!
KKennedy83Firstly the bad points-
*The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked,
*The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018.
*tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms.
*There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it.
I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3.
Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us
The upsides were-
*Staff were pleasant,
*breakfast was amazing with everything you could possibly as for,
*hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe.
* . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.
ゲゲストDescent for the money, room was fine and tidy was this kind of money I can't complain, basically do the job, it's a bit of a maze inside but that was part of the charm has stayed here before and hasn't changed at all.基本的なシンプルな袋のドロップタイプ。