For me this was excellent value for money to stay on a match day. The room was huge and I do like the old traditional look of the rooms with a huge bathroom along with substantial tea and coffee facilities. It is right in the city centre and although I couldn't check in early they were able to store my luggage securely while I wanderd around the great city
LLisaPeach23Disaster. Rooms were far from clean with very few items stocked. No mugs at all. All surfaces were dirty. Windows/blinds didn’t work and a huge hike up stairs with large bags. Couch filthy. My elderly parents were in a room with the living area in the basement which stank due to the shower leaking and the carpets were soaked. Their room was on the Main Street with people smoking & drinking directly outside. Customer service woeful - zero communication or help with check in and over two weeks later we are still waiting for 250 pound security deposit to be returned. Completely unacceptable and we are having to chase daily.