ホテル ゲナリノ(Hotel Gennarino)

The hotel was lovely and clean, the staff were friendly and relaxed. We enjoyed having our breakfast on the terrace every morning. The hotel was perfect to walk to the lido or local pizzerias (about 20mins) the bus service was frequent and easy to get to from the train station. I'd definitely come again and recommend to others who want a relaxing family friendly experience

Our check in was at 3pm. We arrived to the hotel at 3:40, with no one at the reception desk. We waited another 15 minutes before someone got there to check us in, and give us the key to our room. That's fine. I know it's Italy, things move slow. Including the drivers on the highways, so keep that in mind if driving through Tuscany. We got to our room, the handle fell off when we were trying to get into our room. I went downstairs, to tell the front desk, perhaps to get another room, and they told me to open the door with the key, and not use the handle. Ok, fine. ... Though I wondered about the security of our room when we left for the day. The bed was the worst bed I've slept on, the pillows were not any better, more like a pice of foam in a pillow case. The mattress was wrapped in a plastic cover, so it was impossible to get comfortable and not sweat the entire night. I get it, it's a fancy looking Italian hotel from the outside so you might be tempted, also the second most expensive in Livorno. The location isn't close to any beach you want to lay on, and there's a Naval base across the street blocking your access to the ocean. Our room was not worth the €143 a night. If you're booking this through ***********, the breakfast is not included like they say it is. The front desk staff will tell you it's not included, and then charge you €10 for a single cappuccino and pastry for breakfast.

We had a lovely sea view room, the window opened to allow the sea breeze to gently cool the room. It’s exactly as described.

Very clean Hotel with friendly staff. Great area in Livorno. Transportation to downtown a bit of issue

The customer service was phenomenal, they treated me like family, the room is cozy and clean and quiet. The location is very relaxing and across the beach. This place is just perfect.!

The hotel looks like an old building but it is not and offers all the traveler needs. Good location, nice rooms, good beds and airco. Perfectly shaped inside. There was a very limited possibilities for breakfast due to COVID. The parking was a bit small for our car but it went ok.

Nice old hotel, staff very nice and helpful. We stayed here for 2 days before taking the ferry and used the hotel as a starting point for trips into toscana. Rooms are good. AC is working, road is slightly loud but manageable with windows closed. Bus stop nearby is very convenient to get to city center. We would stay here again for nights before ferry and similar. Btw there was only a reduced breakfast due to Covid - but we did not try it.

Amazing building good setvice

nice