ホテル ラ ヴェラ ファルガ

Location is NOT ALL! The old farm house and the sureoundings are like everybody says: stunning and really peaceful but for us it stopped there! First of al during check-in ( which was expedited by a french woman that didnt do her job properly to say the least) the owner paraded in front of us without even introduce himself, and had this behaviour multiple times during our 7 days stay! The other owner a woman did talk to us during breakfast on our last day just because she had to due to employee days off. We had a room that could be just fantastic but that is left completly abandonned by them, light in the living room not working, sofa cover torn off and not properly installed on the sofa, paint of the enamel of the bathtub going off which really feels u are taking a bath in a rotten bathtub which I could not ! The joint on the shower door is badly made so u think the door will break each time u push it, and it floods the room when in use. The room has a kitchen but no wine glasses, no dish towels or soap… etc etc On the first night we came back from the reataurant only to find out that there were holes and sewing repairs on our bedsheets… really for more than 500e per night? The wood blinders of the bathroom window are broken, we had to use a trash bag to keep it up to let air pass … For a supposedly interior designer the decoration and furnitures in the room were horrible, a real disaster! Broken miror on the terrace as well as a torn out sofa. We had half board but beware most of the dishes on the menu are with supplement… half board doesnt even include water !! Breakfast was good and what makes it even more special is Kaosara , she brings a smile and a good dose of professionalism in this mess. Also their maintenance man Hannibal is very good, he does it all! Fabiola and her collegue from Cuba( I apologize for not remembering her name) were truly helpful and did everythg they could to make the stay better. Sabrina and Jennifer at the restaurant are wonderful. My feeling is that they are lucky to have good people working there Like the title the location does’nt do everythg and the cozyness and welcoming so important for RC doesn’t exist here. All in all we feel ripped off for the price we paid, and decided to leave a day earlier. To be fair they offered us a diner for tonight but I say: too little too late! It does need a lot of maintenance and I wonder if they can keep up with it.

As someone who has travelled extensively over the last 10 years, I can honestly say with hand on heart this is the most relaxing stay I've had in a hotel. The hotel itself - awesome The staff - spectacular The food - Indulgent The surroundings - picturesque I could not have asked for more from my three-night stay and could not have picked a better place to relax and unwind. It was the perfect stop midway through a driving holiday. I'll most certainly be back.

One of the best and most beautiful hotels we’ve ever been to. Beautifully restored old farmhouse with spectacular interior. Very kind and helpful staff. Peaceful surroundings, walks on terrain surrounding hotel, and lovely restaurant.