ダブルツリー スイーツ バイ ヒルトン ホテル コロンブス ダウンタウン(DoubleTree Suites by Hilton Columbus Downtown)

絕對避雷 熱水壺都沒有

服務態度好

Had a nice one night stay. Building has a few years but is well kept. Check in was super friendly. Room was clean. Excellent view of downtown and river!

We enjoyed the comfort of this hotel and its location to all the buildings downtown. The mattresses and pillows were very comfortable

The bartender needs some help. I felt sorry for her by herself both nights we were there ,with food and everything. Everything was good for us though.

I almost nice, but the sink drains in the bathroom and kitchen area were pretty gross to look at as well as the bathtub floor. There were also previous people's personal items under the bed and in the pull out couch that showed the room had not been cleaned very well in the past

It was a really good stay. The manager at the front desk made us feel special as soon as we approach the counter. I like the fact that there was coffee available all day. Also, the convenience store was stock with all of my favorite goodies. I really thought the floor was nasty. But, it was not.

The hotel staff at check-in were GREAT and very helpful and knowledgeable. We were satisfied with the hotel bar staff. She was on the phone the entire time we were in the bar and seem aggravated when we order because it interrupted her conversation. She didn't have out her phone but was on her earpods. In fact, we specifically asked when the hotel bar closed and she indicated that it closed at 11pm. We returned to the hotel at 10:15pm timeframe and the bar was closed. The staff at the front desk said she decided to close early which was unfortunate as that was one of the amenities we searched for when booking. The card key reader in the elevator in the parking garage was also not working and the water temperature was barely warm. There was also some weird noise coming from the toilet when flushed and some mold in the tub. We did not bring it these issues to the attention of the staff though as we wanted to spend our time enjoying our trip.

Probably was a nicer hotel years ago. Sadly, it is understaffed, and it’s showing its age. Spacious rooms but no service to speak of, and the rooms were not clean. Understaffed and in need of a renovation.