ルネッサンス コロンバス ダウンタウン ホテル(Renaissance Columbus Downtown Hotel)

房間打掃要留小費的 酒店用品要自己帶好 洗漱刷牙都得自己帶

Good!

The staff at the desk was great, everyone was so nice, the only problem I had was getting in my car and a valet driver had cut me off almost potentially causing an accident. The whole place is clean, but it isn’t anything out of the ordinary for a hotel. At least for me. I recommend this place solely for the nice staff.

TV Did not work. Took engineer 1 hour to come. (He was very courteous and helpful, however). ATM did not work. An alarm went off at 6 Am that we did not set. Had to negotiate to get the correct valet parking rate. For this price, I would expect all the amenities to work.

The property was fine and the staff were polite. I was very surprised since the web site advertises free wi-fi, and then i received a sticker shock at check out. They charged me $14.95 everyday for Wi-fi although I am a Marriott BonVoy member. I am extremely disappointed. It was very hard to read the bill.

Materials were dated—old tile and blackened grout always make the whole place seem tired and drab. The rooms seemed a bit used and drab. The staff was pleasant. There was a Starbucks nearby and some restaurants onsite and nearby, which was convenient.

The mattresses could stand to be turned iver or around as there was a dip on the edge where people sit and a hump in the center. The carpet was worn and dirty looking and the room had a funky smell. The lobby also had that same funky smell and lighting in lobby was off-putting at night.

Staff was excellent. Pool/hot tub area and water was not the cleanest. Got in and right out of the hot tub when I saw dirty scum on the inside wall. Only downside of our stay. Room, food and staff were great.

If you are going to book for an event you should be prepared to be flooded with guests. My room was reserved and PAID FOR months before iur checkin. Yet our room was not ready as well as 200 other people that were checking in. We were put on a waitlist to be called when it was ready. 3 hours later no phone call. I got changed in a bathroom stall with 10 other girls who had no room yet. It was so hot inside my hair was soaked from sweat. I couldnt even clean up before our event that started at 5pm. That ruined my experience. We waited to try to check in at 4pm our room wasnt ready. Your policy is 4pm check in. Im not sure I would reccommed if you have any sort of timing itinerary. Other than that our room was nice. Clean and comfortable.