Good facilities, room was a bit off a walk away from the lobby. Not the greatest view from the room but the room was clean, bed was comfy and quiet. The pool was well maintained and had a unique arcade room. Unfortunately it ate my quarters…
Will stay here again!
MmmealnsMy partner and I arrived for a couples massage and were warmly greeted by a staff member at the front desk. We arrived early and waited in the lobby until our scheduled time, when the therapist finally escorted us to the room. Unfortunately, she didn't greet us or introduce herself, simply gave us instructions and we waited for her return. The first interaction with the other therapist wasn't much better; her first words were commenting on my sunburn without a greeting, predicting discomfort during the massage. Throughout the session, she never asked about my comfort again. The towel covering the face port was super rough and uncomfortable, and the massage creams were unexpectedly cold. Strangely, my lower back was completely avoided during the massage, and I wasn't asked about my preferred pressure at all. Despite waiting over 10 minutes for the therapist in the lobby, our massage ended exactly 60 minutes after our scheduled appointment time, not accounting for their delay. Paying $270 for two underwhelming massages felt very unjustified given the mediocre service and the fact that we were shorted 15 minutes. For that price, we anticipated top-tier service and treatment, but we found better quality for a fraction of the cost at our local masseuse. It was evident the therapists were only there to collect their paycheck and weren't too concerned about the service they were providing. Overall, our experience was quite disappointing, and we certainly won't be recommending the spa to others.
KK BThis was our second visit to Hampton Inn by Hilton London and it was as great as the first time! I did the self-check-in feature and unfortunately the room we wanted was not ready by 3pm, so they simply switched us to another room (which ended up being even better in our options!). The room was sparkling clean and the employees so nice as usual (especially Fiona and Diane!). Diane even remembered us from our visit last August! The hot breakfast was wonderful both mornings, really something for everyone. Hot oatmeal, make-your-own waffles, toast, muffins, eggs and sausage, home fries, yogurt, cold cereal, and an assortment of fresh fruits. There is coffee and tea also available throughout the day and night in the lobby area. We've had an amazing experience at this establishment both times we've stayed here. This is definitely our go-to hotel when visiting London, Ontario!
This hotel was very accommodating for my stay. I was receiving treatment at the hospital across the street. I was exhausted after my second treatment. I called to see if I could check in early and they allowed me into my room. Front desk was very helpful and nice. Even helped me with my garbage. The room itself was spotless, very roomy. I was happy to see a fridge and microwave in my unit. I booked one of the accessible rooms and the bathroom in it was really nice. The floor was heated and the water pressure was great. The wifi was quite impressive. I’m used to slow and terrible wifi in most hotels. I was able to stream and watch Netflix to my hearts content. The vending machine there now accepts credit cards. The prices are very high but it’s nice to have something when the weather doesn’t cooperate. Overall, my stay was exactly what I needed. Somewhere clean and quiet to stay while I received my treatments.
This is my second time staying at London Travel Inn. It's one of the most affordable places to stay in London, Ontario. Great location, friendly staff, comfortable room, hot shower, walking distance to shopping. The Indian couple that own the London Travel Inn do a good job keeping the place clean and secure. What my boyfriend and I liked the best about London Travel Inn is that it was quiet and peaceful.
Affordable Hotel, not a Motel I agree with the other reviews, needs more than TLC. My room was clean, only two very old scratchy towels, Nothing else. Staff was good, There was a man cleaning the halls ,plus a 24 hour restaurant. Good Wifi, comfy bed, Good air con, not very noisy.Thus the 2 stars. Safe parking.