パーク グランド ロンドン ランカスター ゲートの口コミ・レビュー・評判

Purchased a voucher from Wowcher for Ice cream afternoon tea with champagne. Booking was straight forward. When we arrived we were the only people in the restaurant and was told that we were getting traditional afternoon tea instead. Not a good start but what could we do we were there and hungry. The staff were pleasant and friendly and we got our bottle of champagne. When the food came there was no clotted cream! I asked where the clotted cream was and was told they didn’t have any. Clotted cream is shown in all photos of their afternoon teas. We had to ask for butter to put on the mini scones. It was a birthday treat for a friend which we’d traveled to London especially for and was very much looking forward to. It was a shame the hotel didn’t deliver on what had been advertised and having no clotted cream for an afternoon tea is unforgivable!