We arrived to check in at midnight but was told that Trip.com overbooked the hotel and there were no rooms for us. Transferred us to their neighbour Hotel Indigo.
Waiting time was extremely long and tiring with no reassurances or updates from the manager on duty. We had to approach other staff to find a solution for us.
Finally they put us up in a 2 Singles room supposedly for wheelchair access (we booked King bed).
Great coffee machine and room slippers provided. Close proximity 2mins to Paddington station.
自動翻訳
Tim
2023年9月25日
The ladies in front desk at night are super helpful and patient. Deserve a raise!
About the hotel, the location is 5 mins away from Paddington station. Convenient. 
自動翻訳
ゲスト
2023年6月25日
周圍環境非常好,很乾凈 吃飯也方便,海德公園走路幾分鐘就到。
自動翻訳
匿名ユーザー
2023年8月25日
位置很近帕丁頓火車站跟地鐵站,附近有Big Bus跟Golden Bus Tour車站,向南走就有海德公園。
飲料、茶包跟餅乾都是免費的,房間空間小帶大行李箱會很陝窄,check-out時直接把門卡放在櫃檯的小箱子就可以了。
整體來說位置跟服務都挺方便的。
5 mins walk from Paddington station and clean room. A little bit small for my 28” big luggage. Appreciated that the drinks in the fridge are free (includes 2 orange juices, 2 bottles of water and 2 cans of coke).