Excellent customer service. Staffs are all friendly and attentive to your needs. The only minus point for this hotel is room/bathroom is rather small. Other than that my stay for 3 days are all good very good.
A 5 star stay, everything was perfect from start to finish. It was the highlight of our trip to London!
The staff were so welcoming , the room was comfortable and quiet with everything we needed.
We returned and had a drink at the bar the first two evenings and this was very enjoyable. The a**osphere, decor, ambiance, and staff all made it a memorable stay.
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Karen
2024年1月31日
Only downside was the bathroom was very small, but the hotel was very nice, staff extremely helpful & position was ideal for what we needed.
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Vered
2024年1月22日
This hotel is a gem! It has a great location, has great service, and is amazing, especially for work travel - lots of small spaces for work, meeting rooms, etc., while still keeping the feeling of a boutique hotel. Lots of restaurants, shopping, and famous landmarks are minutes away.
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Michael
2024年1月21日
The staff is unusually attentive and coridial. I was upgraded to a deluxe room.The location is perferct, quite quiet but very central, withing a short walk to Oxfird Street and Piccadilly Circus. The area is replet with great bars and restaurants. My only "demur" relates to the room's decor which is somewhat bland.