ザ マイルストーン ホテル(Milestone Hotel Kensington)

不愧是五星級酒店，酒店裝修很有特色，出門對面馬路就是肯辛頓公園，在那邊享受綠地，享受可愛的天鵝鴿子，呼吸新鮮空氣，真的很自由。酒店服務很好，人員很熱情，如果英語不是很好也不要緊，翻譯軟件能解決。叫客房服務的時候，有個特別可愛的女士，很熱情，她人真的很nice！給我在這個酒店留下來了非常好的印象！門口的站崗爺爺或者小哥總會及時開門或者給與幫忙。我們定的是大床房，但是床墊是兩個單人拼湊的，反而不影響睡眠，晚上舍友起夜也沒有感覺，房間很安靜，一切都非常好！

The staff here are experts in hospitality, the best of the best. We enjoyed our stay here very much. From walking into the hotel, we felt welcomed and taken care of. After checking in, we were given a tour of the hotel, and were offered welcome drinks. The entire team was very professional and knowledgeable. They were always just a phone call away and would get your requests sorted. The amount of attention they put into the little details really made this place stand out. If you are looking for a home away from home, this is it!

The staff are warm, welcoming, and knowledgeable. Everything was spotless clean. Our room was fantastic ... it was what I bpoked, but much better than advertised. Huge bathroom by London standards and an enormous surprise terrace. The pool was great and private. Linens were top notch. Bed was comfortable. Afternoon tea was a delight and the bar was fun. I am only upset I couldn't stay longer. Will both me back AND will be telling all of my friends.

Very nice all around The staff were all incredible!! Fran our concierge, was as always, the best!!! Palio in the dining area was just great!!!

This is what hotels used to be like 100 years ago. The staff are remarkable, they remember, they care, they inquire. These are pros, people who are professionals, and what they do. Housekeeping staff are out of this world, I've never seen a room that clean. The gentleman with the top hat, who welcomes you every day, makes you feel like you're coming home. The cuisine in the bar or just fantastic. Save up your money and stay there instead of some other place. This is the only the hotel in London. I'll ever use again.

Love the hotel. Location is not an issue as transport links in London are good on non strike days. Its a 10 min walk from the nearest tube and a change is needed to get to any shopping area. Great staff and service, lovely little bar and the glass of champagne brought to our room whilst we unpacked was lovely! The restaurant is really lovely too with generous sized breakfast portions. Regrettably one main course at dinner was served luke warm at best which is a shame in an otherwise pretty perfect hotel

I loved this property! Staff was amazing, knew my name by the first evening. Very helpful with getting transportation and made me feel very welcome.