I am giving this 1 star because we did not get to stay yet we were charged. On the day of arrival before noon we contacted the hotel bc there was a sand storm and accidents on the only route available I-15 which was shut down and we were already stuck for hours. I explained it and they said they understood the circumstances even though we had a non refundable purchase through a 3rd party and just need to have them contact us. We did all that with detailed explanations. Keep in mind this made national news and the highway was shut for over hours beyond when we were able to turn around. Anyway they rejected it and then later said we should book again ( pay more money! ) at a later date that we didn’t know. Made no sense, terrible service, very unprofessional. I honestly don’t know of why from either Trip.com or Maya Hilton since it was explained poorly. These were extenuating circumstances that were going to be acceptable for refund according to my back and forth from both ( which took over an hour itself)
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harriscourtney
2022年12月13日
This place was wonderful. It was quiet but yet you had a great view of the water.
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ゲスト
2023年2月5日
Great stay at Maya. Staff was great from the valet to the bartender.
A bit more water pressure in the shower would have been nice.
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TNT4EVR
2022年4月22日
I loved the area an it was very nice. Quiet as well which was a shocker. So much to do around the area I’ll definitely be back.
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Mahogany white
2021年10月24日
Loved it service was incredible view was wonderful overall 5stsrz !!
It was an average hotel. Pictures make it seem nicer, the toilet and ceiling in our room would leak. Not a crazy amount, but enough that it was noticeable. The price for parking is insane, $38 a night.