La Quinta Inn by Wyndham West Long Branch

Don’t go; this hotel is to be avoided. I stayed there for 3 days, as soon as I arrived I noticed that the shower faucet was broken. I negotiated to change rooms. the next day, no cleaning in my room. Bed not redone, towels not changed, no cleaning. And reception refusal to clean the room, no staff available. breakfast is minimal, just passable. As for the staff, no friendliness, not even a hello in the morning. I am familiar with the hotels of this chain, which generally give me satisfaction, but this hotel is really pathetic. there are other hotels nearby, avoid this one.

The bathroom did not have enough towels for 2 people, but since I stayed by myself I had just enough. I would have requested more if I had a guest with me.

Realize this is a budget hotel. This is hotel is better suited for under 60 dollars a night. Shower didn’t full activate, missing tiles and drained very slowly. Desk chair was broken asked for a better one and it also was broken. The rooms are not climate controlled; the unit itself didn’t turn on maintenance worked on it and it turned on. The buttons on the units were all damaged. The climate controller didn’t work so the unit was on or off. It either blew hot air until you turned it off or until you switched it to cold mode and in turns you had to monitor it while in operation. Staff were nice and the breakfast was decent.

******* was awful for referring me here. The service was horrible. The towels were filthy and dingy. They were not accommodating. Staff was very rude. I would not want my worst enemy to go here. No one in the world should have such an unpleasant stay and pay for it. The room is extremely small there’s no walk room. There was barely room for your luggage. And the free breakfast is disgusting.

I accidentally made a booking almost 3 weeks out and they refused to refund me although I made a second booking for the correct date. The TV remote in my room was sticky to the touch and obviously not cleaned. The shower looked old and dirty. Funny how such a shotty hotel has the gall to be inflexible and its subpar at best.

Needed to check in early (around 1) so I could shower and prep before my event. The room wasn’t ready as previous person was still in it. I asked if there was a different kind of room I could be switched to he said no because it was a prepaid room he could do nothing. I asked if I booked and paid for a different room could I access now, he said there were no rooms in the whole place available at approx 12:55 on a weekday. The person wasn’t even trying to be helpful and messed up my entire day. I do not recommend this location.

Not ideal. The hotel hallway smelled of trash my entire stay. Only in the hallway. It smelled as if the dumbster was in the hallway. My bedding was visibly dirty. I requested new bedding. Customer service did come right away which was the only good thing about my stay there. All of my towels had stains on them. I requested more and they brought me more dirty ones so i went ave brought my own.

I've stayed at this property many times and it has gone down hill so much. The bed was hard, free breakfast had limited items and nothing for diabetics, the shower head was one big leak on the outside of the head that could not be fixed, AND neither my husband's or my cellphone worked in our room.

The toilet did not flush in our room. We had to remove the top of the tank and pull the plug each time. The toilet was also leaking around the base. The hem of my pajama pant was wet with toilet water. Nice, hunh??