ヒルトン ガーデン イン マッカレン エアポート(Hilton Garden Inn McAllen Airport)

在德州這樣的農村，酒店已經算是不錯了，但是衞生是的確對女生來説有點痛苦，甚至在床上看到了螞蟻，讓我整晚都不敢睡覺。洗手間還是比較乾淨的。 酒店前台小哥哥也是態度很好，基本可以滿足大部分問題，接駁車也可以免費帶你到不遠的地方，有一位司機大叔的英語是有一點點不是很好，但簡單的也可以聽懂，回西班牙語在Mcallen還是會方便很多。

Bar/kitchen manager was very introvert and misunderstanding when we tried to order breakfast. The charging “system” in place is odd as you pay for different items in breakfast. Why not just include breakfast per person in lodging fee and call it “free breakfast”? Don’t over complicate the process.

plumbing leak in bathroom underground, room was damp and smelled of mildew, had to move rooms and the new room was also damp. building definitely has water intrusion issues

The bath tube was broken and they could not change us from any room. The price I received at the check in was different than the one on the website. Then they could not change us any pillows because the ones on the room were too soft. So, not a good experience.

The tub completely clog they charge me 50 extra dls that they say for deposit and never get it back

They change my reserved room without notification . The bathroom door struggle to close .They gave us a free breakfast in order to compensate these issues.

Was a great stay, but the hotel needs to be updated. Love being on the top floor, for less noise, but some people like to have there kids screaming and yelling in the hallways.

Jesse, the front desk clerk, was the ultimate professional. He made us feel extremely welcome and was very personable and pleasant. He is a phenomenal representative. On the negative side, there was a lot of noisy, rude people being very loud in the early hours of the morning snd we did not get a good night's sleep. Otherwise, it was a very pleasant stay.

Shuttle service to & from airport. Comfortable rooms. Great food in-house and convenient walking to nearby restaurants. Friendly staff.