07/26 (approximately 1pm) in room 1525: One of the four guests in our room discovered what appeared to be a bedbug in the sheets in addition to a blood stain. She caught it, bagged and sealed it, and immediately reported it to the hotel who sent up Gabriel, the head of security. He claimed that in his experience, bed bugs are not visible to the human eye (which is untrue). The hotel reached out to Ecolab for an inspection and let us know that it would probably take place on the same day in the afternoon. They then offered us a temporary king bedroom (1621) until another double became available with no further instructions. We asked for plastic bags, packed and sealed our belongings, and left them in room 1525 along with the sealed bug. We bought new clothes and all took hot showers, doing our best as guests to prevent spread. When we asked that our items be heat treated, the hotel said we had to wait for inspection results. Adam, the assistant front office manager, provided us with the information that Ecolab would not be able to provide an inspection until the morning of 07/27, our checkout date. We finally got our new double room, 2313, around 9:43 PM on 07/26. I checked in with management on 07/27 at 8:08 AM about the inspection which they now claimed was in the afternoon. Because we needed to checkout, we insisted that all our clothes be heat treated. Brittany, the manager on site and Vanessa, manager of housekeeping, was able to accomplish that for us. At 1:09, we received a call from Abigail Santos, assistant director of housekeeping, letting us know that our room tested negative for bed bugs. I was relieved to hear the results but when I asked what the bug in the bag was, she told me that Ecolabs said it was probably a mosquito. It was definitely not a mosquito. It turns out they didn't check the bagged bug despite the fact that I mentioned how it was sealed and where it was it to every staff member I spoke to during this whole debacle. Abigail and I went down to 1525 to look at the sealed bug together. She agreed it wasn't a mosquito and let me know that they would do a second inspection. The hotel returned our heat treated belongings and we were ready to check out at 2pm on 07/27. I had a copy of the negative test results, but I also wanted a record that they did not inspect the bug that we found. When I asked the on-site manager Makayla for it, she simply smiled and said it wasn't available and that I'd be emailed the second inspection results. She said ”The first inspection result was negative for an infestation, but we can offer you a one day gift certificate for your frustrations.” I declined the offer. This was infuriating and it made me cry as I never asked for refunds or perks. I simply wanted them to acknowledge their mistake and to have a record of it. I requested that they respond to my text regarding the second inspection and after Makayla texted me that she would email me the results, I left the premises. My friends and
旅先の様々な魅力を発見したいお客様に、シェラトングランド・ロサンゼルスは最適です。シェラトングランド・ロサンゼルスは、ロサンゼルスの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からユニオン駅(アムトラック)まで約4km、ホーソーン空港まで約20km、移動に便利です。市内の交通網は充実しており、徒歩圏内には7番街/メトロセンターがあります。付近には、パーシング広場やグラミー博物館、The Music Centerなど、ロサンゼルスの多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。お車をご利用のお客様は、ロサンゼルスの当施設提供の駐車場をご利用いただけます。清潔度を重視するなら、このホテルがお勧めです。レビューによると、このホテルは市内でも最も清潔なホテルのうちのひとつです。このホテルは、家族連れのお客様に好評です。
Location - located on Figueroa Street across the street from the USC campus. Proximity to USC is the biggest winner for this Radisson. Accommodations - The lobby was basic, one story with a small front desk and small pool antey. The gym was basic with 2 treadmills and 2 ellipticals and weights up to 35 OK lbs.. The rooms are decent size and well maintained with nice decor. The bathrooms can stand to be updated though. Service - The front desk folks are OK but the hotel policies really bring it down overall. We stayed at the hotel during move in week and weekend (5 days 4 nights) but were not given a water bottle like everyone else, that was weird. We received some Amazon boxes while there and were charged $5/box after the 3rd box but were not told in advance from the hotel that they would charge us, so they basically held the packages I ordered for my daughter's move in hostage.
旅先の様々な魅力を発見したいお客様に、Four Points by Sheraton Los Angeles International Airportは最適です。Four Points by Sheraton Los Angeles International Airportは、ロサンゼルスの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からロサンゼルス国際空港まで約2km、ダグラス駅まで約7km、移動に便利です。付近のエリアには、エアプレイン・ランディング・ビュー・ポイントやサウスウェスト・エアラインズ、Worldwide Flight Services Inc/Virgin Atlanticなどの多くの観光名所があり、充実した時間をお過ごしいただけます。館内の様々な施設で、有意義にお過ごしいただけます。ロサンゼルスの当施設には、併設の駐車場があります。このホテルは、出張のお客様に特に人気です。
慌しい一日の終わりには、シェラトン ロサンゼルス サン ガブリエルでおくつろぎください。シェラトン ロサンゼルス サン ガブリエルは、サン・ガブリエルの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はユニオン駅(アムトラック)から15km、ボブ·ホープ空港から35kmと、便利な立地です。付近のエリアには、Ozzie the Octopusやローズミード図書館、Saint Sava Serbian Orthodox Church of San Gabrielなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。サン・ガブリエルの当施設には、駐車場が併設されています。清潔度を重視するなら、このホテルがお勧めです。レビューによると、このホテルは市内でも最も清潔なホテルのうちのひとつです。このホテルは、家族連れのお客様に好評です。