ルルドの人気4つ星ホテル

I travelled to Lourdes with my 3 sisters, one of whom needs mobility assistance, and stayed in the Panorama Hotel. The staff are nice and welcoming, we got lovely rooms on the 4th, 5th and 6th floors, with view of the top of the basilica and as requested, one room had mobility aids in the bathroom and walk in shower. The rooms were very clean, good size and beds very comfortable. We were full board and really enjoyed all our meals there. Loved the buffet style and the desserts were a real treat and we were right next door to a bar too. Great location for getting to the domain and yet very quiet at night. We all really enjoyed ourselves and will definitely be back.

The lady Manon on reception was very warm, friendly and helpful, delightful. I took my mother for 2 nights, it was adequate for 2 nights. We had 2 separate double rooms. Reception very bright and clean. Carpets in bedrooms heavily stained and filthy ! Quite a turn off. Decor in hallways and stairs tired and in need of redecorating. In the rooms there were paper cups and wooden sticks, no milk and only 2 fruit teabags, no breakfast tea or coffee. Odd for a 4 star hotel ? Beds comfy, street quiet. Walls paper thin, so can listen to neighbour's TV as if in your own room. Also could hear my mum using loo in next room. Overall I wouldn't stay here again. Unfortunately as the owners nevef reply to comments on here, I doubt anything will improve. I think because Lourdes is such a tourist, people will put up with anything as they see it as part of their penance.

The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

I was supposed to give this apartment hotel a 5* because it was clean and very good helpful staff until the day of our checked out which is today. I am now writing this review with my blood pressure shoot up because the way we have treated by the staff who was on duty seems like we been thrown out. first this is the first time a booked a appartment hotel and it was really good place and clean but there was a mis understanding of checked out time. its my mistake for not checking the time check out but this has not been highlighted when we checked in which is fine I thought that the check out time is 12pm, my mistake for not checking it and I admit that and apologised to the staff who she start ringing the room at 10:30am (I was about to go on a shower getting ready to checked out) she was mentioning that we supposed to checked out 10am which is fine for reminding us and I apologised that i did not double checked the timing ( due to our multiple booking in other destination this has been forgotten to check.) and I explained to her that 12noon was I thought its okey as our train to San Sebastián is 1pm so 12 is just on time to get out from the hotel. I told the duty receptionist that we are getting ready and just finalising our luggage and all stuff that we need to take. then suddenly she rang again about 10 min after and said you need to checked OUT 'NOW' which really make my tension go up again . I felt like we are treated like as if we wanted to stay forever, the way she demand us to get out and hand over the key. I was so furious and grab all stuff immediately while I am in the middle of doing my EYE BROW AND NOT COMBMING MY HAIR , BECAUSE THE WAY SHE DEMAND AND COMAND US TO GET OUT FROM THE ROOM NOW.and hand over the room key. I WAs really furious and tell her off the way she treated us as if they cannot give few minutes to give us leeway to get out from the room gracefully and ready.I hope management can give their stuff a bit of a training how to handle customer service. I know there is a hotel or apartment policy which I get that , but surely you won't tell your customer to get out 'NOW'!!! just because we over the time limit. and when we get to reception she probably don't understand what I am talking about telling her off that she should not threated us like that because it's not nice and I told her I wasn't very happy the way she COMMAND us like that. I told he I am not happy and I am not okey. my tension shoot up because the way she treated us. I travel a lot and went different hotel , this is the first time I have experience this.seems she have no clue why I am furrious.

普通の朝食が足りないので、卵がこのようなやり方をしないことを意識すべきです。誰も食べていません。何かがあります。 印象的で、建物は広く、部屋はとてもきれいで、部屋の注意は素晴らしかった。

The staff at the hotel, Iker and Camillo, were the absolutely best. Extremely helpful and generous with their time. They helped us with several logistical items and all of their advice was spot-on. I would highly recommend this hotel to anyone visiting Lourdes.

ホテル ラ ソリュチュードは、ルルドの空港の近くにあります。聖ピオ 10 世大聖堂まで歩いて 4 分、マッサビエル洞窟まで徒歩 7 分の場所です。 このホテルは、オータカム スキー リゾートまで 28.1 km、ピレネー国立公園まで 34.4 km の場所に位置しています。屋内プールなどのレクリエーション設備を使い、テラスからの眺めをお楽しみいただけます。このホテルでは、WiFi (無料)、スキー用倉庫、ギフトショップ / ニューススタンドをご利用いただけます。近隣の名所へのお出かけには、地域内シャトルバス (有料) をご利用いただけます。ぜひ、Brasserie la Cascadeでお食事をお試しください。このホテルにある 2 か所のレストランうちの 1 つです。室内でルームサービス (営業時間限定)をご利用いただくこともできます。また、コーヒーショップ / カフェでは、軽食をお召し上がりいただけます。1 日の終わりは、バー / ラウンジで 1 杯飲んで楽しみましょう。朝食ビュッフェを毎日 6:30 ～ 9:30 までお召し上がりいただけます (有料)。有線インターネットアクセス (無料)、ロビーでの新聞サービス (無料)、ドライクリーニング / ランドリー サービスをお使いいただけます。便利な空港送迎シャトルサービス (24 時間対応)、駅でのお迎えサービスを有料でご利用いただけます。全部で 293 室ある客室には、薄型テレビが備わっています。WiFi (無料)をお使いいただけるほか、衛星放送の番組をご覧いただけます。バスルームには、浴槽またはシャワー、バスアメニティ (無料)、ビデが備わっています。セーフティボックス、コーヒー / ティーメーカーをご利用いただけ、ハウスキーピング サービスは、毎日行われます。

This hotel is fine but it is not suitable for people with a disability who use a rollator, wheelchair, etc. There are 8or 10 steps to the front door. The alternative is a long ramp. The bottom is very steep, difficult when going up and dangerous when coming down. I would not stay there again.

ルルドにあるホテル クリスト ロワに泊まれば、ロザリオの聖母マリア大聖堂やPorte St-Josephまで歩いて 10 分かからず行けます。 このホテルは、ケミン デ クロワまで 0.2 km、グレヴァン ルルド美術館まで 0.6 km の場所にあります。テラスや庭園からの眺めを楽しみ、WiFi (無料)などをお使いいただけます。その他の設備としてこのホテルでは、コンシェルジュ サービス、レセプション ホール、自動販売機をご利用いただけます。ホテル クリスト ロワにご滞在中は、レストランでお食事をお楽しみください。1 日の終わりは、バー / ラウンジで 1 杯飲んで楽しみましょう。朝食ビュッフェを毎日 7:00 ～ 9:00 までお召し上がりいただけます (有料)。ロビーでの新聞サービス (無料)、ドライクリーニング / ランドリー サービス、24 時間対応フロントデスクをお使いいただけます。敷地内にはセルフパーキング (有料) が備わっています。全部で 180 室ある客室には、薄型テレビが備わっています。WiFi (無料)をお使いいただけるほか、デジタルの番組をご覧いただけます。シャワー付き浴槽のある専用バスルームには、バスアメニティ (無料)、ビデが備わっています。セーフティボックス、デスクをご利用いただけ、ハウスキーピング サービスは、毎日行われます。

オテル アストリッドは、ルルドのゴルフコースの隣にあります。聖ピオ 10 世大聖堂まで歩いて 4 分、十字架の道行まで徒歩 5 分の場所です。 このゴルフを楽しめるホテルは、マッサビエル洞窟まで 0.6 km、グレヴァン ルルド美術館まで 0.7 km の場所にあります。テラスからの眺めを楽しみ、コンシェルジュ サービスや宴会場などをお使いいただけます。お食事はレストランや コーヒーショップ / カフェでお召し上がりください。客室から、このホテルのルームサービスをご利用いただけます。バー / ラウンジでお好みのドリンクを召し上がり、喉の渇きを癒してください。朝食ビュッフェを毎日 6:30 ～ 9:30 までお召し上がりいただけます (有料)。有線インターネットアクセス (無料)、ビジネスセンター、ドライクリーニング / ランドリー サービスをお使いいただけます。全部で 114 室ある冷房完備の客室にはLED テレビが備わっており、ゆったりおくつろぎいただけます。有線インターネットアクセス (無料)をお使いいただけるほか、衛星放送の番組をご覧いただけます。バスルームには、個別の浴槽とシャワー、ヘアドライヤー、洗浄機付トイレが備わっています。電話の他に、セーフティボックスやデスクもご利用いただけます。