ルルド Monastere Du Carmel周辺のおすすめホテル・宿

The lady at the reception was absolutely fantastic. She was extremely helpful polite and very accommodating. 10/10. I'm sorry I didn't get her name. But she was just great!!! The rooms are more basic than you could imagine. Bedding was well made and clean. Hygiene was not great elsewhere. Lack of toilet paper etc was not a great start but not a complaint. There was a ”stink” in the bathroom, I discovered it was toilet brush . The pool area was acceptable. The breakfast for €12 was ok, not fantastic. The location was a bit far from the Grotto. We had to get a taxi each night as after a day of walking in the town centre the walk uphill was too much for any if us. The overall facilities are in need of repairs and an option to purchase a box of basic items would have been good, such as coffee butter milk etc.

I travelled to Lourdes with my 3 sisters, one of whom needs mobility assistance, and stayed in the Panorama Hotel. The staff are nice and welcoming, we got lovely rooms on the 4th, 5th and 6th floors, with view of the top of the basilica and as requested, one room had mobility aids in the bathroom and walk in shower. The rooms were very clean, good size and beds very comfortable. We were full board and really enjoyed all our meals there. Loved the buffet style and the desserts were a real treat and we were right next door to a bar too. Great location for getting to the domain and yet very quiet at night. We all really enjoyed ourselves and will definitely be back.

We are regulars at the hotel. It is a joy to stay in a place where the staff treat you like family. Everyone from Reception to cleaning ladies to restaurant waiters are extremely helpful and professional in their work. Thank you to all the staff and we will return in September.

This hotel is fine but it is not suitable for people with a disability who use a rollator, wheelchair, etc. There are 8or 10 steps to the front door. The alternative is a long ramp. The bottom is very steep, difficult when going up and dangerous when coming down. I would not stay there again.

The lady Manon on reception was very warm, friendly and helpful, delightful. I took my mother for 2 nights, it was adequate for 2 nights. We had 2 separate double rooms. Reception very bright and clean. Carpets in bedrooms heavily stained and filthy ! Quite a turn off. Decor in hallways and stairs tired and in need of redecorating. In the rooms there were paper cups and wooden sticks, no milk and only 2 fruit teabags, no breakfast tea or coffee. Odd for a 4 star hotel ? Beds comfy, street quiet. Walls paper thin, so can listen to neighbour's TV as if in your own room. Also could hear my mum using loo in next room. Overall I wouldn't stay here again. Unfortunately as the owners nevef reply to comments on here, I doubt anything will improve. I think because Lourdes is such a tourist, people will put up with anything as they see it as part of their penance.

とても素敵で、歓迎します。美しい部屋があります。すべてが完璧で清潔で、風さえあります。美しい夜、床はとても静かで、静かに休むことができます、私はお勧めします。

The reception staff were very accommodating, although there was a problem with the lift. The girl offered us a choice of other room. She and her colleague were very helpful and helped us with our luggage as I was struggling with it. The guy at the reception went over and beyond to help us get around and advised us on places we could buy things. We ran out of bus fare and needed to get our currency changed. But he was very kind and offered us the change for our bus fares which we then returned after we got back to the hotel from our journey. Great staff . Very helpful. And this makes a lot of difference. Great location. I would definitely go back. Thanks to the lovely staff who made a difference!

The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

We couple arrived to this hotel at Sep.26 this year for two nights, The receptionist found us made double reservation, We both talked with the hotel duty manager, told her it is due to the network payment is not smooth, a double reservation occurred when we booking the hotel three month before. She refused to cancel one of the reservation and was extremely bad attitude and did not give us any other options. Then we talked with hotel headquarters. The result of communication with the hotel headquarters is that it could only obey the hotel's decision and cannot cancel the double booking. And then we just have to accept it. Hoping to exchange the small room for a bigger spare room, also refused. We fill sad and hope the others(you) don’t be tricked by this hotel.