ヒルトン ガーデン イン テュークズベリー アンドーバー(Hilton Garden Inn Tewksbury Andover)

Good place, clean, good attention and good price

Everyone was very pleasant.

We were tricked into this booking when it appeared as a trip one could cancel but after we gad paid so much money the message we got was it was non refu doable. We do not know at what point thus changed. At the booking it was refundable. After payment it was non refundable. Then the hotel smelt as though there was a **** convention in the rooms. The corridors reeked of **** the rooms were never cleaned, no towels changed for 6 days. The female staff were rude.

Staff was friendly. Water pressure in shower was horrible. Asked to have facial tissue replenished and that never happened. Breakfast was awful: gummy, crusty oatmeal and then charged a lot. Water for hot tea tasted like it came from a used coffee urn.

We had 5 couples reserve a room for a local Christmas party so that we could come back afterwards and hang out at the restaurant/bar or pool. When we got back we were informed both were closed due to construction although no prior notice was given. Also on a side note the toilet seat in the bathroom was broken it was not even attached

Our stay was excellent. We knew the hotel was under renovation but it looks amazing and the staff went out of their way ti make sure we had everything we needed

Beautifully renovated hotel, bus from Boston or NYC stops right in front. Very comfortable rooms, great fitness center and nice continental breakfast. Easy to drive to, right off 495.

It was a great experience for me to walk in the room and to be able to breathe clean air, because most of the hotels even when they are non smoking, still smell like it. This was not the case. Everything is clean and neat, and staff is very friendly and helpful.

Property was nice and front desk ladies were always helpful and friendly