The tub had dirty soap scum all around. The shelves were full of dust. I didn't get housekeeping even though I had requested. It. The deadbolt on the door had to be fixed so that it would function.
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Dina
2023年11月26日
Very convenient, lots of dining opportunities. The free breakfast wasn’t anything special. I didn’t like the packaged egg omlet and no fruit.
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Daniel
2023年10月19日
We have stayed at this facility several times and have not had any issues. We will stay here the next time that we visit Lubbock.
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Terri
2023年10月1日
There was a STRONG chemical smell feom cleaning I thought, it was suffocating. We got in the bed and the discovered it was the sheets that carried the very strong smell. I slept with one of my shirts over mouth mouth and nose. Rough night. Staff really nice.
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Ashley
2023年7月20日
Marisa was very rude during our check in, after explaining that I had a registered service animal staying with us she asked what service he provided then proceeded to tell me she had to charge a 75$ per fee because the service he provides is not considered “a real service” despite being registered. I asked for a refund so we could go elsewhere, she wouldn’t do that so I was forced to pay the fee. Needless to say we checked out a night early during our two day stay. Never booking with Hampton again that’s for sure!
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Jennie R
2023年7月9日
Booked this room for my kids and grandkids while they traveling across the country on a road trip. They were denied breakfast. They were informed it was “cook to order” breakfast. Website CLEARLY states FREE BREAKFAST!!!!
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Toni
2023年11月30日
Staff was great, room clean and the bed was comfortable.
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Danson
2023年5月28日
Bathroom was nice, functional, not broken down and nasty like the Hampton Inn in Gainsville, Tx…exhaust fans in bathroom are a big plus, thanks for a great stay!
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Sabrina
2023年7月24日
Love it! This may be my new place to stay in Lubbock. Will definitely be back.