カントリー イン & スイーツ バイ ラディソン ラボック サウスウェスト テキサス(Country Inn & Suites by Radisson, Lubbock Southwest, TX)

Property looks good as far as cosmetics go but once to pull the covers down and try to relax you realize the springs are digging in your back. We inspected the bed further and when we *****ed the bed we noticed a smell and huge pee pee spots. Notified management and they moved us to a different suite but that one was worse. The bed even had dried up blood on the mattress. We decided to drive home at 1:00am in the morning. The workers were really set on not giving us any information or even a check out receipt. We recorded the conversations and took pictures as supporting documents. Sincerely grossed out customer.

Average breakfast, but clean rooms, good bedding and the friendliest service ever found in a hotel. Found an amazing deal, I haven’t paid so little for a room since that dingy motel in 2011. Again, best staff! Just up the breakfast it real eggs and a toaster.

Rooms are quiet, clean, comfortable and spacious. Staff is professional and courteous. While I enjoy this property, I will not be staying there in the future. Last three stays I have discussed hvac systems not working properly. This seems to be the way they intend to run system as my complaints are over a 2-3 month period. Bottom line you are either too hot or too cold, system runs hot then cold, never shutting off. With extreme cold last visit, single digit temperatures, room was very uncomfortable.

The kitchen personnel during breakfast is not proactive, there was a lot of crumbs by the cereal bar and the person that was there to restock, passed by to fill up the utensils and didn’t care to clean up the crumbs. I didn’t want cereals, but could not leave the mess after seeing the need of cleaning. The coffee bar trashcan always full and lots of coffee droplets/ marks. Once again the person in charge stopped by to push the trash and didn’t clean the counter. I would have empty the trashcan instead of pushing it, in addition I would have cleaned the coffee stains

This country inn they have clean room and the customer services is great this is my 2nd stay i will be back

Huge room, super clean and very comfortable bed. Never been at this hotel before but we’ll stay here again Highly recommend

The rooms were very spacious, it was kept super clean. Also the staff were very friendly and helpful. Check in and check out went smoothly.

I had an amazing stay here. It's usually choice when I visit but this time was beyond exceptional. Check in was a great experience, the cleaning ladies were so nice and really took care of me over my weekend, everything was clean and comfortable. I will definitely be back!

The hotel was clean, smelt amazing. The staff was super nice. Breakfast was hot and a good selection!