Maharaja Regency

ホテルはいいですが、サービスは残念です。注文したものを部屋に配達するためにフロントに電話しましたが、彼は拒否しました。良いホテルでそのようなサービス態度に出会ったことはありません。残念だった。

Stayed here from 25th to 26th May 2023. Room No 307. I was accorded a King's welcome and allotted a suite room. A beautifully done area - plentiful of lights, a good taste in furniture and decor, an old styled curtain-adorned king-sized teakwood bed, a thick carpet on the wooden floor, a full-stack dining table, and ample walking space. The aqua area was equally good, sufficiently large, and had a bathtub. The breakfast was a tad average - not extremely fancy, but not bad either. Overall, a good recommendation and worth considering as an encore too.

I am surprised the server mentioned that they dont serve regular water, if you want to have water you have to pay 350 rupees for a normal water bottle. Shame for a hotel like maharaja. Though we paid a bill of 5K for the food, but charging 350 for water bottle does not make any sense, you take advantage of people who are coming with families. I been to numerous 5 star hotels and restaurants, no one charge for water bottle. Hope i will get a revert from higher ***agement or else i will esclate it further. Samita 96436 02161

I had a confirmed booking but after I reached the hotel I was informed that rooms are not available.The excuse was that the ***ager who made the booking has resigned.How unprofessional can they get.The receptionist could have atleast apologised for the inconvenience caused but he was arrogant

We were part of a group of CMC Graduates who were in Ludhiana for our 25th reunion. Most of us stayed in the Maharaja. We also had a private event in the evening in the Dublin within Maharaja. I write this feedback on behalf of ***y of my friends who only had positive things to say. Here is a summary of their comments 1. Very conveniently on Firozpur road. Access is good. 2. Sandwiched between more established brands like Park Plaza and Hyatt but no less in terms of quality and service 3. Better value for money 4. Excellent service 5. Wonderful rooms 6. Food and event in Dublin was great. DJ was excellent and picked up very quickly on the mood to have retro and current music 7. Staff very courteous It will definitely be my place to go for future Ludhiana stays

Excellent customer service !!! Helpful employees!! Friendly atmosphere!!! Great staff !!! Love staying at Maharaja !!!

The Maharaja in Ludhiana is true to it’s name. I must say that I have experienced the greatest service in my life at this location. The promptness of the hotel staff is unparalleled. The care with which each member of the staff responds to my party’s minute requests makes me feel like royalty. I shall surely return to this place. I recommend you stay here too.

Probably not the star rating that is advertised. Need more focus on customer service across all sections. It was just ok.