This hotel is modern and staff are so friendly and helpful. The room was immaculate- I had a Queen star room. Rooms are just slightly cold but comfortable non the less. The bar was well shocked and service very good. Breakfast was great- so much choice. Perfect location for shops, restaurants and lovely Christmas markets. I'd stay here again.
We were so glad to see this fully renovated hotel open in time for our visit to the Heidelberg Christmas Market (original opening date was projected for the end of December). The Hilton Heidelberg is an incredible facility, surpassed only by the amazing team working to provide the best possible experience! We have never been so graciously welcomed by so many on the team, including the General Manager, Remmie. Margarita and Katerina took great care of us during check in and were even able to upgrade us to a Junior Suite - what a welcome surprise! After settling in to our room, we had the pleasure of meeting Lubeth in the Executive Lounge who took care of every need and made us feel so welcome - always with a smile! The management team is definitely committed to hiring the best, but they are also clearly committed to leading by example. Vladimir (the restaurant manager) made a point of introducing himself and checking to be sure we were enjoying our stay and Sonja was so gracious when we were visiting the restaurant. Brent stopped by while we were in the Executive Lounge to be sure we were enjoying our visit and asked if there was anything he could do to help. Tim (a Heidelberg local) took time to share some of his favorite spots around town, as well as the hotel amenities and make sure we made the most of our time in town! I cannot remember another hotel stay where I could name more than 1-2 people on the staff - this team truly made us feel welcomed and valued! Thank you for a such a great experience!
旅先の様々な魅力を発見したいお客様に、インターシティホテル マンハイムは最適です。インターシティホテル マンハイムは、ビジネスでもレジャーでも、マンハイムでの快適な滞在をご提供いたします。マンヘイム駅から300m、マンハイム空港から5kmと、交通便利な場所にあります。付近には、City Library Mannheim: Central Libraryやヴァルトパーク・マンハイム、マンハイム城など、マンハイムの多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。
ゲゲスト2023.01.31
We arrived at the hotel after a long travel day in the early evening and the receptionist was very friendly, listened and gave us two nice rooms with views towards the city (rather than the station and rail-tracks). The rooms were clean and had amenities such as a kettle. What really rocked was the breakfast. An excellent choice of cold and warm, a very good handmade fruit-salad and bircher musli. As I am someone using the stairs rather than the elevator to do some steps, I really enjoyed the motivating messages on each floor of the staircase. Good idea! Overall great value for our money. Thank you so much for this wonderful stay, we will come back when the opportunity arises.
Also das Hotel genügt den Anforderungen im Zimmerbereich und im Servicebereich. Beim Frühstück ist es ausgesprochen problematisch! Es wird bereits eineViertelstunde bis 20 Minuten vor Ende des Frühstücks die Sachen vom Buffet entfernt! Man wird 3-5 mal darauf hingewiesen dass um 10:00 Uhr das Frühstück zu Ende ist! Eine entspannte Atmosphäre schafft dies auf keinen Fall! Es ist nicht nachvollziehbar warum man nicht Lösungen wie bei anderen Hotels finden kann!
Besides superb location, this hotel had everything I needed. Food was delicious and rooms super nice. Would highly recommend and I will definitely be staying here again, next time I ll bring my family.