ルートン ホー ホテル ゴルフ アンド スパ(Luton Hoo Hotel, Golf and Spa)

Reception and check in was quick despite a wedding party seemingly taking over the main house. Staff friendly, efficient and polite. Our room was in a building a short walk / drive away with its own parking. The room was huge, clean and comfortable, with a good size ensuite with both bath, shower and twin basins. Temperature control was good too. The only thing lacking in the room was a USB charging point but I could manage a night without. Dinner in the Adam’s Brasserie - lovey starters, steaks cooked to perfection and friendly polite service (thank you Cole !) All in all a lovely place to stay

Its noot 5 star. Very very expensive. Not worth the money. Pool was cold. Food average but extortionate

The staff were lovely! The service in the bar was quite slow, and the room was VERY VERY hot. Everthing else was ideal.

Great hotel with amazing facilities and staff. They treated the children so well with so much respect and care. Brilliant pool and we really enjoyed cycling around the amazing grounds 😊

First of all it’s a beautiful old property with lovely grounds. Clearly at some point in time it was a fantastic mansion house however it’s now in desperate need of renovation or very least some paint, new furniture and TLC. The whole building is tired, our room was huge however really needed a deep clean and a good paint - everything in there from the iron, to the bathroom is dated. The staff are very friendly and do the best they can I’m sure. Would like to see the property bought back to its former glory… It’s convenient to Luton airport set in lovely grounds and given there is not tons around we would probably stat again but put some money back into this property and it would be much appreciated but all I’m sure who stay there.

Overall enjoyed our short group break. Staff were friendly polite but on few ocassion hard to get hold off staff via in room telephone and their normal phone line. Breakfast service was good, would have liked to have visited their restaurants more for conveniance and better experience but due to limited dietary choices we drove out to nearby restaurants on some days

Our flight was cancelled out Luton and the staff at this hotel couldn’t have been any more understanding, more welcoming and more professional. Credit to themselves.

To say the Luton Hoo was disappointing is an understatement. Our room in the Mansion House was very nice, with a balcony overlooking the grounds - which unfortunately we were unable to enjoy due to the weather (not the hotel's fault, of course). But the restaurant...Oh, the restaurant! The Werner Restaurant was closed (evidently it is just closed on Mondays), so we dined in Adams Brasserie...very disappointing! My husband and I dined with another couple. Both of the men in our group are former chefs at Luton Hoo. The two women had the halibut, and it was truly excellent. The men's meals were another story, however. My husband ordered a steak "medium rare," and it was terribly overcooked - well-done, even. He sent it back, and it came out overcooked *again.* He would have sent it back again had we not had guests with us! Our male guest ordered Bang Bang Chicken, which he said was dry and tough and fairly tasteless. Breakfast the next morning in the Werner Restaurant was absolutely nothing special and grossly overpriced for what it was. My husband was highly disappointed, as (he says) it used to be *very* grand. It seems to have gone downhill in the last few years.

THIS IS THE21ST CASTLE - ESTATE THAT WE HAVE STAYED IN OVER THE LAST 4 YRS ---- WE ONLY STAY AT 5 STAR LOCATIONS AND I CAN SAY IN ALL HONESTY --- LUTON HOO IS A REAL 5 STAR HOTEL THE STAFF IS FIRST RATE --- HOTEL IS PERIOD FURNISHED AND IMPECABLY CLEAN AND MAINTAINED WELL.... GOLF PRO SHOP NEEDS MORE ITEMS AND COURSE IS DECENT YET NEEDS MORE YARDAGE MARKERS ETC