デ アルペ ルツェルン(Hotel des Alpes)

素晴らしいホテルですが、一人で来ている場合は裏から入ると、ドイツ語が話せないと通りから見つけるのは困難でした。素晴らしいスタッフ！そして必ずドイツ語を学んでください

muy servicio y lugar muy cerca o a los mejores lugares turísticos

ホテルのスタッフは歓迎的でも親切でもありませんでした。失礼ですらあります。ホテルにはエアコンがなく、サウナのような状態でした。眠れなかったので追加の扇風機をお願いしました。返事は、スイスの天気なので、追加で提供できるファンはありません、というものでした。バスルームにはアメニティはありません。あなたが求めたものは何も提供できませんでした。部屋の電話が通じなかった。 チェックアウト中に、彼らは私たちが11:00きっかりに出発することを望んでいましたが、チェックイン中に部屋を得ることができませんでした。 夜遅く。このホテルの唯一良い点は、ロケーションと水辺のレストランです。 その場所はお勧めしません。

Excellent hotel for our stay in Lucerne. Excellent location right on the river and the Chapel Bridge. Very walkable area with easy access to restaurants, shopping, and area attractions. We easily walked along Lake Lucerne and then on yo the Sleeping Lion monument. We really enjoyed the restaurant downstairs for breakfast and a dinner. Food was excellent with a great view of the river and bridge while we dined.The staff was very friendly and provided us with a few extra restaurant credit vouchers when we checked in which we used for dinner on our last night. The only downside is the lack of parking.There are several public parking options nearby including the train station and under the Hotel Schweizerhof. Be forewarned—the parking runs on the expensive side with 24 hour rates at around $65. Highly recommend this property..

Great location with a view. Easy walk from train station. Staff was very friendly and helpful. We were given vouchers to use at the restaurant for breakfast but chose to use all our vouchers toward a dinner - best choice as the dinner was great. Hotel room, service and food was perfect.

We very much enjoyed our stay at Hotel Des Alps Luzern. Clean, quiet room in a perfect location close to the train station, restaurants, and shopping. Staff were very kind and friendly. Would definitely stay here again!

This hotel has a beautiful view of the river and the city of Lucerne. The staff is very helpful and friendly. Location is conveniently located near the train station.

Perfect location in the heart of Lucerne. Walking distance to the train station and all major attractions in the city. Parking garage very close by which was convenient for us since we had a rental. The staff here are very friendly and helpful. The hotel was also very clean. Would highly recommend this hotel if you’re visiting Lucerne!!

The hotel is a 5 minute walk from the train station, right across the river. I had a spectacular view from my window. It is an easy walk to all the important tourist highlights. There is no breakfast buffet; they give you vouchers worth 18.50 CHF for the pricey restaurant downstairs; if you have anything other than eggs and coffee it can get pricey. They do leave a coffee macine in the closet, you would have to take it out and figure out where to use it. The bathroom is small but functional and clean. Soundproofing could be better (i could hear people clomping around upstairs and next door and conversations outside my door) though these were only brief annoyances. All in all this was a perfect launching point for 3 day stay in amazing Luzern!