First and foremost thing that we have booked with ibis hotel but they transfered us to some partners hotel- Lucerne hotel
1.) No wifi connectivity in room at 5th floor. we were unable to connect and they couldn’t help once we speak to them on same. They said we cant do anything you are not able to connect internet.
2.) products inside bathroom were expired for more than 1 year. Pictures attached.
3. No cattle or coffee sachet inside the room.On asking about cattle they were saying we don't provide such service.
This is not the standard of ibis hotel
Really very disappointed, want compensation for this.
自動翻訳