ベストウェスタン プラス ドックサイド ウォーターフロント イン(Best Western Plus Dockside Waterfront Inn)

It was a nice clean place to stay after shutting down our property for the winter. The staff was nice and they had a nice convenient breakfast the next morning. You definitely have to be able to walk flights of steps.

This is an old property in desperate need of updating. Things seems clean enough, but many things in the room were aged and in disrepair. The biggest concern was that when we arrived (after 9pm) there hadn’t been any heat turned in in the room. Considering it Was just above freezing outside, this meant it took a while before the room was comfortable.

For a hotel of this size and capacity I expected a lot of noise, I was surprised to find the place quiet and felt safe. the location is very convenient to dining and shopping. The staff was exceptionally gracious and helpful.

The room was nice, the view of the bridge at night was amazing, but customer service needs a lot of improvement, i felt like a inconvenience to the staff then a guest when checking in and when the remote for tv wasn't working, i don't think i will stay here again the next time im in Mackinaw

Perhaps the worst motel stay I’ve ever had. Rude staff, unkempt room. I’m in the process of filing a complaint with the chain. Terrible experience and not worth the money. Do yourself a favor and book elsewhere.

Over all the hotel was great. Customer service was the worst. It was like we were an inconvenience to check in. The ladies had the worst attitude.

The view was nice, until see guests with dogs using the beach as their rest area and not cleaned up. WiFi acess was spotty at best. Toilet clogged with just going no. 1 with little toilet paper. Had to call for plunger and use it every time we flushed. Breakfast wasn't too good what so ever and the room was so hot even with the heat off and patio door open. Front desk ladies not friendly at all.

Our stay was ruined by one small thing… an electric outlet! There was only one near the beds & it didn’t work. My CPAP machine cord wouldn’t reach any other outlet so I got almost no sleep all night! It’s the little things that count!

We enjoyed our stay. We found it very comfortable and had a good rest! We felt safe. Will recommend to family and friends!