スリープ イン ジケーター I-72(Sleep Inn Decatur I-72)

Hot tub wasn’t working, pool was closed, woke up by housekeeping yelling down the hallway to talk to each other, pillows were flat.

I enjoy the staff the most. They make it priority to recognize and appreciate the repeat guests. They also protect the guests information to ensure confidentiality. Overall they work hand in hand on one accord to establish a better work environment that guest can see.

As I was checking out, I learned that I had been given the wrong room. Which would explain the broken door handle that I was assured would get fixed (it didn't). Also, while the room appeared to have been cleaned, there was a wad of hair clinging to the side of the shower (clearly missed). The AC/heater needs some maintenance and the windows need insulation. Bed was nice, shower was hot, and morning staff was friendly.

Pillows suck. How can you get a good nights rest with a pillow that’s about a third of a size of a normal one?

Room was in disrepair (bath fan didn't work, broken toilet paper roll holder, broken desk chair); yogurt at breakfast was over a month past expired; staff was brusque. Not a good value for the money.

They stole my perfume from the room and talked to the front desk and said they couldn’t do nothing about it

I would not choose to stay in this hotel again. There were no towels in our bathroom, cigarette smoke was wafting in the hallway, the carpets were dirty and our coffee maker had no coffee pot. It was a rough place.

The room was dirty like it had not been used in a while. The bathroom light did not work. Reported it to the front desk but nothing was done. When I went down for breakfast in the morning, the person behind the front desk said that she left a note for the night person to ask us if we wanted to change our room because it cannot be fixed. I should have been notified sooner. We had to take a shower with a flashlight. Also, the hotel wanted a $100 deposit along with the rates for the night which I found to be out of control.

The condition of the room was poor. Stained bedding, lights that did not work and were not plugged in. Loose fixtures in the bathroom. Front door was shaky and did not seem secure. Breakfast was fair at best and the orange juice was spoiled. Front desk was notified that the orange juice was bad and they never removed or replaced it, other guests tried it and threw it out. Upon check out no one was at the front desk. I would not recommend this hotel.