We had a great stay at the Madison Hampton Inn Downtown over Thanksgiving weekend. We appreciated the spacious lobby for gathering with friends, the free breakfast, and the adjoining Bassett Street Brunch club. The rooms are huge—plenty of room for the family and all our stuff. Conveniently located in the heart of the Madison campus. Our favorite hotel in downtown Madison.
Clean, friendly, awesome customer service, nice pool and right off the highway, so very convenient location. Nice for families and decent size pool and nice hot tub.
ゲゲストI was put out of my apartment due to an apartment fire. I was put up at the Homewood Suites. These people are really caring and personable and ready to help in any way. The rooms were kept so clean by Housekeeping who also were very kind.
Stayed on a Saturday evening. Was initially impressed with the place. Cleanliness is valued. Check-in took a few minutes even though no one was in line. This establishment, unlike others, does not have check in paperwork printed out in advance. The front desk attendant stated their computer was acting up. Rooms had excellent hot water and a properly functioning A/C. I was super impressed with Dove products bathing condiments. Wow! My exhaust fan in the bathroom of Rm. 301 did not work. I had issues with the pool (see attached photo). The pool had a sudsy foam, which means your pH level are high and calcium levels are low. This can be caused by multiple problems. In your case, the pool needs to be ”shocked.” Secondly, and equally important, an employee needs to be knowledgeable on pools and certified. Also, encourage patrons to shower prior to entering the pool. The suds give the pool uninviting look. The lighting outside is excellent! Last, it's obvious your elevator is old. It worked fine. Not sure if its a regulation in the city of Madison, but hanging the earned certification paper copy with a date of expiration is truth. (annual one) proves your elevator is safe. Overall, I had a fair stay.
Great Value for Money: Considering the comfort, convenience, and quality of service we received, we felt that this motel offered exceptional value for money. Our stay exceeded our expectations in every way, making it a worthwhile investment in our travel experience.
ゲゲストThe room was filthy. Blood and other stains on the bed sheets. Laminate flooring was heaved and cracked the entire length of the room. Carpet was filthy, clearly not vacuumed and caked with dirt, dust, lint and food. The mattress was stained yellow. The paint was chipped off the walls. There was brown staining on the ceiling and walls. The painting was ripped off the walls leaving a hole in the wall and dangling hardware. Drywall was ripped off the walls in many places. The ceiling light did not work and was hanging broken from the ceiling. The bathroom tub was stained black and there was soap scum residue all over the walls. There was human discharge on the wall around the toilet. There was filth smeared on the dresser. Dust bunnies were caked in the wall lamp shades. The room stunk of mold. I am quite certain that we observed a drug exchange happen out of the room next door. Do not stay here. This place is deplorable. We left immediately. No refund provided of course.