I've stayed at the Casona before back in 2018 and had an excellent stay. The main issue this time was the location of my room. It was literally 10m from the front check in desk - so i was woken up around 7am with the noise from the lobby.
I'd challenge you to find a room closer to the lobby in any hotel. There are two rooms on the right as you enter - i would strongely recommend that you ask to be moved if given one of these. The room itself was of a good standard - a nice big bed with an excellent power shower.
Breakfast was rather disappointing with a limited selection.
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Gina
2023年11月26日
Staff was extremely kind and helpful. Always available to provide recommendations.
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Antonio
2023年6月28日
This hotel has become our usual hotel in Madrid. We love the breakfasts, location, rooms, and feel of the place. Very friendly staff, too!
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Gabriel
2023年5月22日
The attention and service the staff is very accommodating. Location is the best near great shopping and restaurants.
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Bianca
2023年4月17日
Excellent location in a beautiful part of the city. Quiet and many restaurants nearby. Nice and well outfitted room. Downsides were room features that were not functioning and were not fixed, along with concierge staff who were not able to make citywide recommendations.
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Eli
2023年3月22日
This hotel is situated in the heart of Madrid but on a quiet corner, within walking distance to anywhere. Amazing service and nicely appointed rooms. My favourite Madrid hotel.