イベロスター ラス レトラス グラン ヴィア(Iberostar Las Letras Gran Via)

we have enjoyed our stay, spacious and clean room. good location too.

This is an incredible hotel with an amazing staff. Great breakfast. We loved everything about this hotel except that it was noisy outside way after midnight but we did stay by Gran Via so it's understood.

The staff was super helpful when we arrived early and tired. The room was clean with quite a bit of sound proofing from the outdoor traffic. Great area, so much shopping, food, coffee right out the front door of the hotel. Metro is only a few minutes away. I would definitely stay here again.

This is not a 4 star property but rather a 3 star. There is no lobby, just a front desk. The hotel description was misleading. It was just ok. I wouldn’t stay there again particularly for the price.

Amazing property, the key word is location, location, this hotel is in the gran via, in the center of Madrid, easy walk to all the major attractions. The staff is also very friend and helpful.

Very friendly and helpful reception team. We enjoyed the welcome courtesy of a glass of Cava. Room was comfortable, and spacious bathroom. Worth mentioning the option of drawing filtered water at will. The small balcony with panoramic view to the street added contact with what was going on outside, great experience!

Quick 2 night stay in Madrid, hotel staff were friendly, helpful and welcoming. Hotel lounge & cafe were very good, especially the cocktails, recommend an old fashioned. Hotel is Central and within walking distance of attractions, museums, bars & restaurants.

The nicest front desk staff we encountered on our entire trip. We had booked a room with an outdoor hot tub but we didn't love the room (not worth the extra money unless you really want the outdoor hot tub experience). The raised deck outside made the room dark and it was raining so we had no use for the jacuzzi. So we asked to be moved and were given a much prettier and lighter terrace room. Our sons had their own room and it was amazing, with curved walls and a wraparound view. I don't know what class of room it was but ask for an atelier room (up a private flight of stairs) off the 6th floor, with curved walls on the window side if you want a sweet space. It's narrow but really cool, with a sitting area to one side and large bathroom. The staff sent up champagne and cake for my birthday, a nice surprise!

This is not a 4 star hotel but rather a 3 star. There is no lobby to sit and gather in. The restaurant is a separate entity. The location is busy but the rooms are quiet. We had higher expectations as a 4 star hotel.