- Check-in process: very cumbersome. Not explained well. Slow. Confusing. I am very tech savvy, pro-self service; this is as bad as it can get.
- Cleanliness: very dirty. Bed sheet were not changed from previous guest. Hair all over the bathroom, sheets, floor, towel.
Towels also smelly.
- Pictures on ********** vs. reality: totally different. Dark room, poorly maintained. Much smaller than represented on pictures.
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