Gran Hotel Inglés - the Leading Hotels of the World

酒店設施完善～服務周到～親切熱情～ 值得提的是洗護用品：歐舒丹的～yyds 服務人員還貼心的夜床服務並送上歐舒丹的護手霜～很不錯～ 房間有贈送免費的礦泉水～ 唯一不足就是從酒店出來通往路邊的街道一股尿騷味…十分噁心～（酒店大門在巷子裏面）

我們定了兩間房，第一個房間床單很臟，換了一個房間地面又是臟的。第二個房間的燒水壺裡麪的水是上一個房間留下的也沒清理。總之衞生很差，酒店大堂挺漂亮。

太小太小了

酒店環境很好，復古文藝，房間乾淨，舒適，床墊枕頭非常舒服，早餐服務很棒，一次不錯的體驗。

很美很漂亮的飯店 地點好 服務超佳 非常喜歡

Hotel was very good. Very centrally located, extremely professional staff that tended to every need and addressed us by name, cool bar and lounge area, nice rooms. The only issue was the noise. We had a suite with one bedroom facing the street and the other the rear. The street is quite lively with lots of eateries and cocktail lounges, and there are quite a few people late into the night. We were one the first floor so it was probably the noisiest it could be. Not terrible, but it did keep us up. But if you have the right room, the hotel is highly recommended.

Highly recommend staying at the Gran Hotel Ingles. The hotel is very well located for seeing all of Madrid. The staff went over and behind to make our stay wonderful. Thank you so much to Marta, who helped us plan a day trip to Toledo to her home town, she provided us with a map and recommendations for the day. The housekeepers kept the room always fully stocked and clean. If you are planning a trip to Madrid, I highly recommend you stay at this hotel, you will not be disappointed.

The hotel is a hidden, beautiful oasis in the heart of Madrid! The staff were absolutely amazing! We felt like family and made lifelong friends with Tarik and Emma! We stay in hotels more than 100 nights a year and it’s been a long time since we were truly sad to leave our new family!!