TM ホテル(TM Hotel)

Horrible customer service, worst experience ever. The room smelled nearby hotel smoke. At the time of booking they have shown us ground floor new rooms but on that they have allotted fourth floor very worst rooms for our guest. The staff of the hotel was extremely rude and unhelpful.

This is lodge, not hotel. Booked deluxe room by seeing their website pics.But it was straight opposite in reality. Only front elevation and reception are attractive. Very old rooms with mosaic flooring. Dust too. Peeled paint. Stained rest rooms. Enquired front office about the room condition by showing website pics. Seems only upto 3rd floor they have renovated and our bad luck, we got room in 5th floor. Since they have collected full payment while checkin, left with no option. Average service. Worth for only half of the amount, we paid. Be cautious while booking and ensure the type of room you will be getting new/old. Pros: 1. Walkable distance from periyar busstand, junction and Temple 2. Lot of hotels nearby

There are both pros and cons Lodge set up. Parking is free. Way to the hotel is a one-way road ,very small. Lots of bike parked on the road making it even more difficult to move. We were send on wrong route by the traffic police which caused lot of traffic jam. So please enter the road through right way. 5mins walk to Meenakshi temple. Rooms are big, rooms and washroom are clean. Only one water bottle is free even for a family. Breakfast buffet is free and from a hotel opposite to this lodge. Located at Comparative cleaner side of temple.

The staff were accommodating to our requests. The hotel is in good location for the bus and train station and a short walk to the main temple. Set in a busy city centre area, hence expected bustle of city life. The room had a large bed and comfortable mattress. Aircon was effective. I would have felt more safe with a different lock however when in room, there was a bolt. Sadly the room was very dated and needed a refurbishment. Bathroom clean but in need or refurb. I would have expected hot water of hotel of this standard. We did not eat here.

Ideal location set close to train station and temple. Staff helpful, one spoke good English. Hotel is in dire need of re-furbishment. Comfy mattress, decent aircon, WiFi adequate. Decor not great, old fashioned. Toilet and shower desperately needs refurb. Was clean but old stains remain that can’t be removed from cleaning.

I stayed in this hotel on Sunday 29th May. I had booked a deluxe double room. This is not a hotel. It's a lodge. The room was not clean. Bad odour in the room. No ventilation. Room was suffocating. The bathroom was not clean. All the fittings in the bathroom are rusted. Bed was hard. I stayed there for only an hour and checked out. I shifted to Fortune Pandyan hotel which is very good. A bit expensive but very clean . Their only drawback is food and room service. Food is not good and room service is very slow.

Zimmer war nicht sauber. Staub wurde seit Tagen nicht geputzt, Das Waschbecken befindet sich auf dem Balkon. Toilettenpapier wird nicht verteilt. Die Zimmer werden nicht täglich gesäubert. Neben dem Hotel ist eine Großbaustelle.