The hotel was ok. A bit far out to the masjid al haram but there were shuttle services. The rooms were a little on the small side though and the walls so thin, you could hear people from the other rooms - including their snores!!! Some parts around the hotel and the view also looked like a construction site. The staff were polite and helpful.
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ゲスト
2023年9月25日
“An amazing experience at the Makkah Hotel! I want to express my heartfelt gratitude for the exceptional service provided during my stay. The staff’s dedication to ensuring a comfortable and memorable visit truly made a difference. Thank you!”
شكرا جزيلا
自動翻訳
ゲスト
2024年3月18日
Everything was good except shuttle service.
Shuttle service was amazing from hotel to haram shareef.
But coming back from haram shareef to hotel I was not able to get the shuttle service at least in my whole three days trip.
It was pathetic that no one was having any clue regarding where to get the t to come back
I faced extremely exhausted experience and every-time I took taxi to reach back to hotel by paying 50 riyal, 70 riyal 80 riyal it was crazy honestly.
Just because this shuttle service **** I will never recommend anyone to book this hotel at all.
This is my first and last time staying in this hotel.
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Kasid
2024年2月1日
Very clean and helpful staff. There was a problem on the system with my booking but was fixed very quickly. Please give my thanks to the lady who works in the marketing office on the prayer room floor.
Not walkable distance to the Haram however the shuttles are so constant so the location does not even matter as you’re always 5 minute drive from the Haram.
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Usman
2024年1月25日
Room was not so clean service was bad on the reception very rude booked for two adults and 1 child but gave me 3 adult bed room because normal double bed was not available very bad not happy
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ゲスト
2024年1月6日
Hotel is alright but staff at reception need customer service, rooms are very good size, restaurant is the worst food varieties so bad lucky we downloading app to order a food, room service not enough staff to work.
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ゲスト
2024年1月15日
Good bus service every 30 minutes 24 hours. Bus stop at -2 safwah tower but also have to walk and sometimes a bit crowded.
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MP77
2024年1月2日
Good hotel, breakfast was good and all services were good. Shuttle service going to the Masjid. Waiting time 15/20 minutes
自動翻訳
Mohammed N.S
2023年12月20日
This place is a hidden gem. It’s clean and well serviced. The staff are professional and to the best of expectations. There is shuttle bus 24/7 between the hotel and the Haram. The buffet was good but it could be better. Overall, very satisfied to make me extend my stay for another week after my booking was concluded.