マラティヤ Anadolu Kiz Meslek ve Kiz Meslek Lisesi周辺のおすすめホテル・宿

I had a reservation for 2 nights on this hotel on 11-12 May. I was visiting my relatives after the earthquake and was arriving by a very late flight. Called the hotel beforehand and informed them on my late arrival and my request to make a late check in was confirmed by the reservations department. I corrected the reservation with the booking company as well. The plane was late even more due to delays in air traffic resulting in my arrival at the hotel at 03:00AM. The Front office manager informed me that my check in was due at 14:00PM and he has no information about my check in request. The dates, although confirmed by reservations department beforehand were misunderstood and there was no room available. The Front office person was without empathy and very very rude to me and my spouse. I corrected him on his approach but he did not offer any solution and continued arguing and being rude. I left the hotel at 3:30AM and cancelled the remaining days of my reservation online immediately after that. The people who are in the hospitality business MUST be hospitable, polite and emphatic. being rude to a customer is unacceptable. Will not prefer Mövenpick for my travels in the future.

部屋自体は悪くなく、設備が整っており、誘導調理器や洗濯機さえあります。場所はバスターミナルに比較的近いと言われています(行きませんでした)。マラティア空港は空港バスでバスターミナルに行くことができます。市内中心部へのタクシーは約120リラです。 移行として、一泊だけのホテルで、450円の価格はまだ少し高いです。

Ailemle birlikte Malatya seyahatimde tercih ettiğim Anemon için iyiki diyorum .Çok güzel bir deneyimdi. Özellikle Poyraz beye ilgi ve alakasından dolayı teşekkür ederim. Odalar geniş ve ferah , kahvaltı çeşidi bol ve lezzetli ,personel güleryüzlü.