Our overall experience was underwhelming and disappointing despite some good features. The worst was the set of very bright external lights on the hotel wall directly below our bedroom window. The lights stayed on all night and since there was no blackout night a good night’s sleep was therefore impossible. When we mentioned this at checkout we were astonished to be told that it was ‘a known problem’. Quite why we were given the room given that the hotel appeared to be far from full was not explained. The offer of a complimentary tea or coffee and to make a note so we wouldn’t encounter the same problem next time (!) was farcical.
自動翻訳