Everybody was super attentive, the place was stunning and I got a good deal on the room. Most importantly I had a great nights sleep - felt like i was in a spa.
翻訳
Shih-Ping
宿泊: 2024年3月
その他
5.0/5
とても素晴らしい
投稿: 2024年3月5日
We felt like home during our stay. The staff were super friendly. The hotel has got lots of history and we've learned that from the staff. Breakfast was superb too. We will definitely go back!
翻訳
EILIS
宿泊: 2024年2月
カップル・夫婦での旅行
3.0/5
投稿: 2024年2月18日
Our overall experience was underwhelming and disappointing despite some good features. The worst was the set of very bright external lights on the hotel wall directly below our bedroom window. The lights stayed on all night and since there was no blackout night a good night’s sleep was therefore impossible. When we mentioned this at checkout we were astonished to be told that it was ‘a known problem’. Quite why we were given the room given that the hotel appeared to be far from full was not explained. The offer of a complimentary tea or coffee and to make a note so we wouldn’t encounter the same problem next time (!) was farcical.
翻訳
Nigel
宿泊: 2024年2月
その他
5.0/5
とても素晴らしい
投稿: 2024年2月8日
The staff really care about guests and they also care about their work and the community they serve. They went beyond my expectations and made my experience at your establishment the best place I stayed in England. Great group of people, I had a great time, thanks!
翻訳
Jennifer
宿泊: 2024年2月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年2月5日
Our stay was wonderful. The staff were beyond helpful, kind and friendly. The whole experience of staying at the hotel was amazing and I highly recommend getting the breakfast. It was delicious. I cannot wait to stay again.
翻訳
ARTURO
宿泊: 2024年2月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年2月24日
Good location the service and staff very attentive.
Good bed to have a great sleep and rest.
翻訳
Lisa
宿泊: 2024年1月
その他
5.0/5
とても素晴らしい
投稿: 2024年1月19日
We had a great overnight stay in this beautiful hotel. Very friendly and helpful staff. Fab cocktails in Sterling cocktail bar downstairs. We hope to return.
翻訳
Sarah
宿泊: 2024年1月
その他
5.0/5
とても素晴らしい
投稿: 2024年1月11日
From the moment we dropped our luggage off as we arrived early morning we found all the reception team super helpful. Keen to assist. A lovely welcome drink when we returned to check in and our luggage was already in the room. Spacious and every little comfort was appreciated.
翻訳
Layna
宿泊: 2024年1月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年1月2日
A really lovely stylish hotel with a nice vibe. Very convenient and close to some amazing restaurants.