Great boutique hotel in a quaint little Pennsylvania Dutch town. Our room was extraordinarily clean and well appointed. The front end staff were friendly, enthusiastic and extremely competent. The only possible complaint was that the web site did not fully disclose the room rates . Consequently, we were charged a weekend rate for a Thursday night stay. But honestly, the increased rate was worth it!
Pros: The staff I met were friendly and helpful beyond what I expected. The place has a bit of a country vibe with comfy sofas in the lobby and rocking chairs on the front porch. Bathroom was up to date and clean. The white hotel linens were clean, mattresses were decent. Coffee in the lobby was shockingly good. Cons: While the sheets and bedding seemed really clean, surfaces like the curtains, high touch areas on the room door, and the arms of the easy chair were visibly dirty. Yuck. My room lacked the privacy curtain, it had been removed and not replaced, so you either had room darkening shades or zero privacy from the parking lot. We were there two nights, Friday to Sunday, and they don't do maid service for that length of stay. Breakfast is free, but mostly white flour and white sugar options. As noted in other reviews there is some offputting signage in the breakfast area (STOP signs at the door) LOL. I guess people have exploded eggs in the microwave a few times so now there's signage about it. First time I've had a US hotel room with no carpet. Not a fan. Probably led to hearing more noise from the room upstairs. Farm smell was smellable outside but hey you're in farm country.
From the time I arrived, I knew that my 2 day stay would be a good one. Tanya, at the reception desk, realized I had visited 20 months earlier. Although arriving early, she told me I could go up to my room, as it was already for me. I was to meet my daughter and son in law as we were to spend two days in the area being entertained at the Dutch Apple Theater and the American Music Theater. Breakfasts were simple but tasty. All areas were clean and parking was perfect for us. An ice cream venue along with miniature golf could be utilized right across the street as well. Two fine days in the Lancaster area was that much more rewarding with our stay at the Sleep Inn of Mountville, PA. Kudos to Tanya and the supporting staff.
We stayed here on our way home from Philadelphia because we wanted to go to Shady Maple Smorgasbord. It was just a few miles away. The front desk staff was very nice & personable. Had an accessible room which had a tub, shower chair, higher toilet, & grab bars all around tub & toilet. Very nice. Bed was comfortable. Their complimentary breakfast was good & very clean & well set up. Good variety & nice size room to eat in. My only complaint was no room with roll in shower which is so much easier with our mobility issues. In talking with front desk I found out there is only one accessible room in this inn of 69 rooms which to me is not acceptable. They r in middle of being bought out & were to have renovations done so it would be nice to have more accessible rooms added. We would definitely stay here again when in the area. No pool or hot tub but it was not deal breaker.
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Eden Resort and Suites, BW Premier Collection
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We love the Eden resort. Clean, beautiful decor great breakfast very nice suites. Indoor pool is really nice and hot tub is relaxing. We stayed 4 nights and extended a night. They really think of everything here. Lighting is perfect in the rooms. Kitchen in suites is nice. And Lancaster is a fun place.