マールバッハ・アム・ネッカー Marbach (N)周辺のおすすめホテル・旅館

すべてが完璧でした。私はすべての品質が大好きです。完全に満足。どうもありがとうございました。

We didn´t expect to have air conditioning at ibis budget, but we were so glad about this due to temperatures around 38C degrees at our stay! The room was very okay, we had everything we needed in it. We didn´t have to change the room despite of two different bookings for two nights - thank you for that. The room got a bit wet at the floor due to the air conditioning in both double rooms we had.

ベンツ博物館を訪れ、無料駐車場と大人3名基準のホテルを探していたところ、偶然知りましたが、個人的には期待以上でした。道路から車で2分ぐらい入って、周囲がほとんどのブドウ栽培地なので、多少暗い感じが心配でした。実際のホテルはまるで村のコミュニティセンターのように地域の主要イベントや各種公演が行われる場所なので人が多かった。 テラスや様なテーブルが部屋にあって住みやすく、朝食もよく準備されて非常に満足しました。

I am a long time customer of Harbr boardinghouse in Ludwigburg. This time I tried the hotel. Made a reservation of a standard room, and upon arrival a room for disabled people was allocated for me. Asked to change but was told the system says that’s what I booked. Showed my reservation confirmation to no avail. Then I was offered to leave the hotel without charge, as they were fully booked. Nice approach… I was far from being the last guest that arrived that day. The reception insisted I reserved this room and my word had no weight. At no point I was told they were sorry but that’s what they had - the staff has no knowledge of what service is about. They feel they are making a favour and act accordingly. I was not happy and showed it, so I got the other receptionist making faces to customers that were queuing. Very professional… The structure is nice and the barman Carlos is the only light in the darkness of the staff in this hotel. The manager and the front desk responsible were aware of my dissatisfaction but did nothing to contact me during my 2 days stay. When talking to the manager it was clear that it was a waste of time to explain a customer was there and not a line in the system. Someone told me the service desert is a problem in many places. I witnessed it. I like to say good things normally as I appreciate good service. But that’s the reality I found. I want to believe the allocation of the room has nothing to do with my provenance.

ホテルの外観とサービスレベルは間違いなく4つ星レベルです。ルートヴィヒスブルク王宮も非常に近くにあります。しかし、部屋の内装はバジェットチェーンホテルのそれと似ています。駐車場は1泊12ユーロです。