アルト オテル & スパ(Altos Hotel & Spa)

room was not clean, looked like black mold stains on the ceiling in the bathroom the previous wiped their nose on the wall next to the bed. Disgusting!!

The owner is exceptionally friendly and in touch with every detail of the hotel . He goes out of his way to keep the customers happy. I definitely recommend to stay At Altos when visiting the area(mont St Michel,ww2 memorial…)

Booked a double room for nearly 3 times the price I paid for a budget hotel in Pamploma the night before. To be quite frank the budget hotel was far better. Our room had peeling paint, an uninviting shower, it looked dirty was supposed to be rainfall, it was a shower head hung on the wall. Using the wash basin the plug was broken and if you only turned on the hot water a little it leaked everywhere from under the tap knob. Tea and coffee facilities? One cup and no milk.

Simple hotel covering all basic needs. Staff were friendly, rooms comfortable and nicely decorated.

Totally misled by ********* rating very poor Spa consisted of one small jacuzzi and a non functional sauna for which you had to pay 13 euros per person extra Room very poor No Ac, missing shower glass, flaking paint, noisy location by road no fridge no terrace no English TV not even news channels dirty ripped and old towels No water in room Receptionist could speak very little English And reception is not always open during the day tried to overcharge me on checkout Very limited bar service no food at all outside breakfast which was ok but no hot food

We booked last minute and they accommodated us. The owner took the time at breakfast next morning to share tips about the area and just have general conversation. he even offered us a discount if we came back but we had other plans. Highly recommended.

Je suis arrivé, le spa ne sert a rien. Sur ma réserve c’est dis “avec spa etc..” quand je suis arrivé, le spa c’est encore payé a part et sous une réservation qui était meme plus disponible pour le jour meme. 6€ un parking sans abris de pluie et soleil et encore Madame de l’accueil très désagréable, j’ai payé 170€ pour une chambre dans un hotel spa qui a pas de spa! Vous pouvez trouver mieux a 5€ de plus!!

Bonjour, Nous sommes allés a cet hôtel au mois d'avril, il se trouve quand entrent dans la chambre il n'y avait pas de chauffage il faisait un froid glacial. Nous tombons sur le Directeur a l'accueil on lui demande avoir un peu de chauffage et nous a répondu " non vous n'aurez pas de chauffage je ne vais pas rallumer la chaudier " je trouve ça inadmissible a cette époque de l'année ne pas avoir du chauffage.

Hôtel très propre, personnel accueillant, chambre spacieuse. Bien situé, parking pratique et possibilité de se garer dans la rue sans problème. Literie ok et d'un calme absolu, Merci beaucoup.