Stayed at the Courtyard by Marriott Novato for weekend our hotel stay was slightly above average. We had to ask for fresh towels twice before going to the desk to get them ourselves. The next morning before checking out we looked out the window and noticed that several Novato police cars were by our truck. When we went to our truck the rear passenger window was smashed and our vehicle was broken into. Crime and theft everywhere is on the rise. I am sure the hotel is aware of this because there was a sign that said park at your own risk we are not responsible for break ins. Most people drive to hotels and park vehicles during their stay. Solution, all night security to insure that patrons cars are not vandalized. The front desk staff was as accommodating as they could be. They had housekeeping come and assist us with cleaning up the broken glass. Park here at your own risk, upon leaving we noticed several unhoused people across the street and walking in the vicinity.
We loved this historical hotel. Architecturally interesting and very comfortable. We used the fire pit one night and enjoyed relaxing in the quiet space. Breakfast was delicious and the staff were friendly and helpful. Easy drive to Sonoma, Santa Rosa and back to San Francisco when it was time to come to the airport.
you can't go wrong with a BW. Although some are more swank than others, generally depending on location This an OK location, and the service was good even though they were really busy. The single room was just this side of tiny. The bathroom was way small, like step outside to change your mind small , There was good water pressure and lots of ”right now” hot water. The breakfast area is way too small for the location, so I'd get there early as you can. There was adequate parking, and the location is just a short distance from a Target and it's friends.
GGéraldine SGreat hotel and well-located for visiting San Francisco, Sonoma/ Napa Valleys, Point Reyes and the Sonoma coast... The hotel is clean and very quiet, the breakfast is decent, and the pool is enjoyable. The staff is very friendly. We highly recommend it!
PphtkymQuick check in process. Clean room and comfortable bed. Love the wooden frame ceiling. Before booking the room, read online review saying that no microwave and refrigerator are provided in the room type we selected but was surprised that there were actually such facilities in the room. Minor criticism on the non-functioning desk phone and dryer. Overall, we had a great night there.