クサール チャー バー(Ksar Char-Bagh Small Luxury Hotels)

As Non Hyatt Globalist Programme members this SLH hotel run by Kevin who’s the Director General of the hotel runs a truly amazing place with exquisite rooms, delightful food and outstanding service. They arranged some fabulous evenings out to Ling Ling and La Villa des Oranges (Both a must try) and wonderful tour of the souk too. They came to our rescue when there was an error with our next hotel and accommodated us immediately. I couldn’t recommend them highly enough and have got be one of the top hotels in Marrakech, if not the world. Kevin, Hibat and the whole team, a massive thank you. We look forward to seeing you very soon with our son. (Who we may have to now name Kevin.)

The location is idyllic for rest, with a design inspired by the Alhambra, masterfully executed in spectacular villas and an exceptional team. Both the director and the front office team deserve special mention for their tireless dedication to the well-being of every client. We also highlight the experience in the spa, where the special massage for golfers proved to be highly recommendable. Without a doubt, we plan to return sooner rather than later.

Very friendly hotel. Lovely staff including Soufaine, Hanane and Fayssal. Beautiful privacy and rooms and pool. The food is stunning. The tours are worthwhile. Try and go to Inara Camp and the Ouzoud waterfalls. I would happily go back for a few days again. We met the owner on the first day too who was welcoming and intelligent. Brilliant hotel.

We traveled over two weeks, in Portugal and Morocco - Lisbon, Casablanca, Fes, Marrakech - and nothing compares with this hotel. We were here four nights. We happened to mention that we were celebrating our 40th anniversary. Next thing we know, we are moved to a suite; then flowers; then we find that they have reserved the bar/library as a dining room for two. We dine on lobster raviolis, and a grilled turbot, the like of which we have rarely seen. The chef is God’s gift to the gastric juices. And the rest of the staff? To run a great hotel is a simple thing: anticipate your guests needs, and fill them before you are asked. They get it here. Come to Marrakech and don’t book here? You’re making a big mistake.

Fabulous place , perfect decoration, adorable service . The best place to stay in Marrakech. When you arrive there, you are struck by the sublimity of the place, a copy of the Myrtle Palace of the Alhambra in Granada. Everything is elegant and above all fair. The same goes for the service, fortunately we are far from the too often obsequious service of luxury hotels. Many congratulations again to the whole team.

Far exceeded our expectations! The hotel, a 12th century Moorish palace, was simply amazing and the staff were incredible - super attentive, friendly and always welcoming with a smile. We were very appreciative of the chance to stay in a tower room which was like no other hotel room we had ever seen before and even included a private rooftop day bed which was a great place to chill after a hot summer day. We loved our stay and would recommend this unique place to anyone looking for an incredible hotel experience.

The customer service and lavish amenities made this hotel a once in a life time experience

The staff were perfect, from arranging transfer from the airport until we left 3 days later completely relaxed and rested, nothing was too much trouble for them. They went out of their way to book us into the hamam on our last day and accommodated a later checkout for us. We stayed in a suite entered off the very pretty central courtyard with it’s tranquil pool and Alhambra style decoration. The rooms are minimally decorated with plain, textured plaster walls and simple traditional furniture. Soft drinks from the discreet minibar are complementary as is coffee from the Nespresso machine and the wifi which worked fairly well. The air-con (again discreetly hidden in the walk-in wardrobe) was effective. There was a TV and radio/speaker too (although we didn’t use these) along with a generous supply of books in the cupboard. Our private garden was wonderful, although the pool could have been a bit warmer for the time of year. The main pool was definitely a more welcoming temperature. The grounds are thoughtfully landscaped, well maintained and peaceful, the quietness punctuated only by the chatter of birdsong. A couple of resident cats also make the odd appearance. The restaurant serves good unpretentious fare with a choice of local or French style dishes for each course and much of it from the hotel’s own garden, but the menu is the same everyday, so on a longer trip we would want to try the dining experiences elsewhere in the city too. The Moroccan wines we were recommended were a welcome discovery and the bar staff make a mean cocktail. On this trip (our first) we just wanted somewhere quiet to relax and re-charge (which we certainly achieved) and we are already planning our return, hopefully for a couple more nights next time and maybe a few nights somewhere in the city too, to experience the more familiar busy side of Marrakech.

Unlike any other 5-star luxury resort we've stayed at over the years, Ksar Char-Bagh doesn't have the copy-paste guest room design and holiday experience of the larger hotel brands. What you find here are extremely authentic, modern Moroccan style guest rooms, with high ceilings, hand carved wood accents, and marble bathroom surfaces; an amazing 30m long swimming pool lined with palm trees; and great, locally sourced, fresh food (that can get a bit repetitive after 3 days, but ask nicely, and they will quietly prepare dishes from the lunch menu for dinner). It is slightly further away from the city, but that is the whole point - away from traffic and the hustle and bustle, all you can hear while lounging near the pool are the local birds chirping, the occasional goat in the field nearby, and the daily prayers. Only point of improvement was the spotty wifi near the pool and restaurant - Access points keep dropping you off, and it was painful to stay online (4G - 5G reception was also not great). Overall, amazing experience. Shout out to Kevin and the whole team who looked after us. We will surely be back!