The service was very good, got checked in early with no issues.
The rooms are standard but warm and very clean and comfortable beds.
The breakfast was good a good selection. Never got bar food so can't comment but the staff were all very helpful and polite. Would stay here again.
旅先の様々な魅力を発見したいお客様に、Leonardo Hotel Middlesbroughは最適です。Leonardo Hotel Middlesbroughは、ミドルズブラの現地の雰囲気を感じたいお客様にお勧めの施設です。交通については、ティーズバレー空港から約18kmとなっております。最寄の空港はティーズバレー空港、当施設から約18kmの距離です。DisgracelandやMIMA、Cineworld Middlesbroughなど、徒歩圏内に多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ミドルズブラの当施設には、駐車場が併設されており、非常に便利です。このホテルは、家族連れのお客様に好評です。
CClayton2023.09.04
It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement.
Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing.
We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act.
This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it.
The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing.
No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping.
This places lacks staff that care or take pride in their work.
The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath.
Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front.
Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.