ビレッジ イン & スイーツ(Village Inn & Suites Marysville)

The property is very nice. The people were great. The room was excellent. But I found a bed bug.

We got to our room amd the windows were all open (40 outside). The heater took forever to heat up. Check out was 11 am. At 10:30 we get two phone calls and no one answered then they came to the room. She was rude and told me she call 2 times and i didn't answer, but i did. I slso let her know check says 11 not 10:30.

I booked a room for one evening. Called the hotel to let them know I was unable to make it because i ended up having to work. They had me call ******* to cancel the room. Never got an answer from them. Now im out the money paid for the room.

The property is very old. It’s very very clean, but the bed gave me a backache. No breakfast or coffee in the lobby. Coffee maker in the room did not work. Noisy train nearby. Staff just plain RUDE!

The place is way outdated. They do not clean the hot tubs. Soon as you turn on the jets the water gets very murky. I had to refill the tub 3 times before it stoped. There are homless people living all around the outside of the property. I would not book this place with kids, it is not safe. This is not a family friendly property. If you want a good nights sleep do not get a room on west side of the building. It is right next to the freeway.

I checked in late at night after a terrible day. I was told that I would get back my deposit after I checked out of $50, it was supposed to be a refunded cleaning deposit after the inspection of the room. Check out is at 11 am. I asked to extend it to 12 and was told I would have to pay $20 dollars! After for several days and I did not get that deposit back I called the hotel and was told I would only be getting half of it back because I’ve damaged two towels in my room. All I did was wipe my makeup off before I went to bed, this should easily wash out in the washing machine… If they are using the correct, laundry soap? After the hotel is already over price for what you get to not get back, my deposit was absolutely infuriating and ridiculous.

Spring beds need updated, broken floor tiles in the bathroom are sharp , daily and nightly train that goes by. Nice staff, too expensive for what it was

This facility backs up to the I-5 freeway on the east side. The end-table lamps in my room did not work, and there was no where to plug in my laptop.

Very cheap service ie: enough coffee for one weak cup. No lotion. Badly needs updating.