クオリティ イン & スイーツ(Quality Inn & Suites - Mattoon)

Very happy to help with whatever needs we needed. Location was perfect. I would definitely stay again.

Check in was easy and front desk attendant was very helpful. Quiet, affordable and clean property to spend the night.

Needs some maintenance done in some of the rooms. The shower head sprayed water everywhere or else it didn’t have pressure if someone else down the hall was using it.

The staff was friendly and accommodating. The hotel itself was quite clean and in good repair. The room was clean, didn't have any unpleasant odors or air fresheners, and the shower was clean, stayed hot, and spacious. I would stay here again.

This was a convenient stop on a long trip. Comfortable room and bed and pet friendly!

The room was updated and nice for the cost. The staff was friendly. The property is a couple miles from the main part of town so you are driving everywhere but they have done a good job updating and I would stay there again. It would be great in the summer with the outdoor pool

This area isn’t as populated as it is farther north on the interstate. It makes it much quieter. It is in the process of being updated and remodeled.

Water pressure in bathroom sink very poor. Breakfast on Saturday morning didn’t start until 6:30 and our group usually leaves at 6am.

The property is fine and the people at the hotel are fine. The coordination or business procedures between ******* and the hotel were sadly lacking! We had made our reservations through ******* and had prepaid. We had documentation from ******* that we were fully paid, but they had no idea about our transaction. They did their best to deal with it, and luckily they had rooms available. If they had been full of other guests, we would have been in sorry shape, scrambling to find other accommodations despite having the proof that we had already paid for their room in full. Better get this fixed!