The Lodge at Wisp

The room was comfortable however, our room was not ready for check-in at 3 PM and we were not able to get into our room until close to 7 PM. The staff did not keep us updated and told us they had no idea when our room would be ready. The property itself feels dated and has a dirty feeling to it. The staff were not overly friendly or entirely helpful when it came to check in or finding our rooms or getting dinner. We will likely not stay again at the resort as a result of our experience.

First time skier: Overall I had fun, but the Terrain slope lift operator (bottom) was absolutely terrible. Yelling at people for how they used the lift without any indication on proper usage. I tried to ask for advice and also got yelled at despite announcing I was new to that lift style. Most workers for the resort were ok and nice, but a handful resorted to yelling and anger even in the beginners area.

The main lobby looks nice, but past that it is out dated and grungy. We left and got a refund because the room was so bad. How bad? The main entry light was falling out of the ceiling. The bathroom light was missing a cover. Water damage on bathroom ceiling tiles and wall without repair. The wall in the main area had active water leaks with bubbles in the paint. A smell of something like mold/mildew pervaded the room. There were dead gnats all over the bedding. Please save yourself the heartache of trying to find another place at the last minute. It is gross. Do not book here.

Tired, run down and felt very unclean. We were told at checkin that there were no house keeping services during our stay due to staff shortages. Our room felt dusty and unclean and the bathroom floor was dirty. My son had a nosebleed one night and when we asked them to please change the sheets we were given a partial new set and told to change them ourselves. I understand that lack of staff is out of the control of the receptionist but the management should adapt accordingly. It is irresponsible to operate a fully booked hotel without adequate staffing in place.

Was there with a group/conference. The place is clean but thats pretty much all I would say good about it. The room was old, hot and smells. The food wasn't good. Would not stay here. Better to get an Airbnb like a lot from our group did.

While the lodge is in need of a significant update it was clean and above all else the staff were top notch. Everyone from in the Lodge to on the slopes were friendly, kind and accommodating. Expect resort prices for food but plenty to choose from.

The Lodge at Wisp is extremely run down…broken ice machines, outdated and worn interior, plumbing in reverse, extremely limited food service and the free breakfast is about what it is worth…previously frozen chemical filled muffins, fake cream cheese, instant oatmeal, etc. Most services closed, housekeeping is on existent. We gave up after about an hour wait for a hair dryer. The Fantasy Valley golf course is just as awful…almost unplayable…flowering clover in the fairways and grass in the sand traps…just awful.