デナリ パーク ビレッジ(Denali Park Village)

The reservation was to pay at the property but the payment was charged at the time of reservation and they charged addition amounts which had to be disputed to get that back. Overall the room promised was facing river but was not and room had misty odor.

Nice property. Clean and well kept. Good service.

Mountains and river lake view are so wonderful!

Great place to stay. Good restaurant and bar with specialty drinks. Plus a “Wake-up call” for the Northern Lights.

Could not adjust room temperature (no thermometer). Was too hot and the only way to cool off was to open a window.

Needs maintenance. Toilet, extractor fan, door locks, door frames. Food was good, most staff very friendly . Rooms are small and bathrooms tiny

The lobby of the main building and their ads were good looking to impress you to book. But the actual room was significantly inferior. Also there was no refrigerator in the room. The service was poor. Our main reason for travel was to view northern light. We put our name on calling list if there was northern light during middle of night. There was only one day and they didn't call us. Our trip was wasted. We have to go again spending thousands of dollar. They said we have to put our name every night bit the receptionist didn't tell us that. If we were told, we would have done this. Don't recommend this hotel to anyone.

Very disappointing stay. When checking in for 3 nights clerk asked if we wanted to be notified about Northern Lights, of course we said yes. On a tour we were told by several they saw lights night before, we inquired at desk and they said you have to sign up daily but wasn’t told that. Our room had been updated a bit. New carpet, fairly new walk in shower but extremely loud. People above sounded like a heard of elephants every day and could even hear them talking. Doors slamming, floors squeaking, people walking in the building in general. We had to run the fan to drown out noise. Also, they provide an iron/board (??why) but no fridge. Very few outlets, had to put the tiny coffee maker and my phone charger on the floor. Would not stay again

Staff were clearly working feverishly to keep up with the traffic. It was difficult for them to keep up with the crowds. The omelet maker was new and it wasn't clear that the eggs at the self serve table (breakfast) was the $25 breakfast.