This hotel is not close to Bonn; city centre bit of in the middle of nowhere , no access to food or shops. The longest checkin was at this hotel if they take this long they should provide a chair as checkin takes ages for one person. Hotel was not busy at all. It is a bit of dated hotel, no room service, restaurant closes at 9pm limited choices. The room was basic no fridge and ask for amenities. The bed was a strange low bed, not European standard with thin layer of sheet and duvet. No taxi service available if or airport pick up. Just did not seem 4* experience at all. No Accor member benefits. ( no water provided). Breakfast- basic but at least some vegetarian options and some labelled and some not. Checkout was a lot smoother and done well by the staff.
慌しい一日の終わりには、V ホテルでおくつろぎください。V ホテルは、ボンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はボン中央駅から5km、ボン・ハンゲラー空港から19kmと、立地に優れています。付近には、Schwarz- und Rotwild-TiergehegeやHeilig Geist、Universal resurrection churchなど、ボンの多くの観光名所があります。館内の様々な施設で、有意義にお過ごしいただけます。ボンの当施設には、駐車場が併設されています。
ゲゲスト2023.01.31
Great hotel. This time we stayed in the Junior Suite. The difference with the standard room is the wider bed (180 versus 160) and more square meters. It also includes a nespresso machine and complimentary coffee cups. All rooms have a mini bar and complementary drinks. (Daily refill). Our suite had a view on the forest. Great comfortable bed and quiet room. The hotel is located in a quiet environment. Keep in mind that the shower and the sink are in the same area as your bed. You have no privacy of a separate room. For us no problem, if privacy is however needed, someone will need to leave the room. Toilet is off course in a separate room. All rooms (full hotel) has free high speed internet. The hotel offers free parking (really enough space) and they even have 2 parking spots with chargers (type 2, AC chargers from Tesla). You need to request the charging in the hotel and the cost is booked on the room. Breakfast: one word, great. Fresh food, good quality. Fresh juice, coffee maker (normal, espresso, cappuccino, latte Macchiato, Ice coffee, …). Also healthy options are available and local (sometimes even self made) products. All persons working at the hotel are polity and really helpful. They will always try to help. The hotel is also pride on their ecological footprint. We will return. Yes there are cheaper hotels available but they do not offer the same complete package and quality for us. If a quiet, comfortable sleep, clean rooms and great breakfast are important, don’t hesitate.
Hotel is located in a quiet forest area, a 20 minute busride to the city center. Busstop about a 5 minute walk from the hotel, runs every 30 minutes even on weekends. We travelled with a group of 8 people and had different rooms, amongst them junior suites, single rooms and standard rooms. The suites were well equipped, with large bathroom and 'salon'. One suite however did not have a TV in the bedroom only the salon, the other suite did have 2 TV's. Single rooms were attic rooms, quite small, dark and not very attractive. Pillows were plenty and thick, mattress however to hard for my liking. Although the hotel tablet mentioned all rooms were equipped with a (free of service) coffee and tea bar, only the suites had one as told by the receptionist. False advertising and the solution offered by reception was to ask for hot water from the hotel bar, which by the way was not open the entire weekend. Closed on Friday evening and reserved for a private party on Saturday. Unacceptable; all paying hotel guests should have access to the displayed facilities. The Basilico hotel restaurant is another one for the books. Terrible service, had to wait about an hour to get our meal with only 2 other tables in the restaurant. Price/quality the worst I've seen in a long time. Most of us left the table hungry, but no surprise when there's only 3 baby potatoes on your plate, cut in half to make your plate look full ... On the upside, breakfast buffet was quite nice. Good variety of meats and cheeses, fresh fruit, yoghurt, lachs, meatballs, eggs, etc. Previously they had a hot station where eggs were made 'à la minute', but probably cancelled now because of covid. Bathroom was equipped with a bathtub and shower in one. Only had 1 large towel and smelled horrible, but housekeeping in the hallway solved this very quickly and extremely friendly. Incomprehensible that none of the 5 rooms we've stayed in had hot water in the shower/bath, it was lukewarm at best whether morning or evening. Don't count on the WIFI either, very unreliable. Overall, I've stayed in hotels of the Dorint chain before with less stars but far better service, better rooms and most of all, better food price/qualitywise.