Hotel is abit old and have been in the same state since 7 years ago. Nonetheless, the hotel still does its jobs and maintain a high quality of services. The room is clean and the hotel is located about 3 minutes walk to the Sun Plaza mall.
I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.
慌しい一日の終わりには、フェイブホテル S. パーマン メダンでおくつろぎください。フェイブホテル S. パーマン メダンは、メダンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からメダン駅まで約3km、メダンクアラナム空港まで約39km、移動に便利です。付近にはPardede HallやVihara Gunung Timur、Taman Beringinがあり、観光に大変便利です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。メダンの当施設には、併設の駐車場があります。このホテルのサービスレベルは高いと評判です。このホテルは、家族連れのお客様に好評です。
This well-known hotel that has chain worldwide could be one of the best choices to stay in Medan. Its has a rooftop pool that view the Medan city. However, the toilet need to be clean properly as the dirty on the wall. Since its rated as 4 star hotel, its should be take care of cleanliness of the toilet and also the room wall. To get local food such as Famous Bakso and Ucok Durian, tourist could get it by walking or grab. Recommended
ゲゲストI always love to stay here when I come to Medan, the room is comfortable and clean, the facilities are nice, they have lounge so we can enjoy at the lounge . And the staffs are very friendly especially Ms.Fauziah . Keep it up Grand City Hall Medan
IIwaBooked 2 executive suite x2 nights for an affordable price.
Basic hotel under the the Marriott brand. Location not that great as compared to other hotels in Medan City Centre, not walking distance to any amenities/convenience stores. Security was great as expected, so you’ll be safe staying here.
Checked in at 5.30pm yet one out of two rooms was still not ready. The bathtub was dirty with hair and dirt on it, probably due to housekeeping rushing to clean rooms.
There is banks directly in the hotel facility, so if you need to withdraw cash it is very convenient.
Overall: 2.5/5
TTanMerryAt the heart of medan city apartment with easy access to every places in city close to the mall Sun Plaza,Buddhist borobudur temple,hospital food around the mall. You will access to the mall with online driver not too much fare.
Apartment have two bedroom with big space for living room. Nice stay in this apartment.